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    The feeling of being cheated -Horrible Sales Experience at Orion Nissan

    12 years ago | Mahesh Karle

    User Review on Nissan Sunny XV

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    5.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Did a short drive once

    I am writing this review to caution all about the horrible expereince i had with Nissan Dealer 'Orion - Navi Mumbai'.

    I have booked a Nissan Sunny XV on 9th February, 2012. Since this was a purchase through my company the etinre amount including Insurance and Corporate registriation was paid to the dealer on the spot.

    The dealer advised delivery time within 30-45 days.

    There was no update from the dealer in the interim period. Upon nearing of the deadline, I started following up for delivery with the dealer and I was told it would be delayed by a couple of days.

    Subsequent to that I got a letter from the dealer that due to some issues with their principals, M/S.Hoover Motors, all deliveries of Nissan Sunny are indefinately delayed.

    I visited the showroom several times, which carried a complete deserted look and there was no effort or professionalism to service or address the agrrived customer like myself.

    Upon seeing the state of affairs, i demanded full refund of the money I have paid. Fifteen days down the line, neither do I have any refund nor I have any commitment on delivery date.  

    Today when I checked, it was a rude shock to learn that the dealer can not commit on delivery at the same price that was fixed on 9th February and if I need the car I would have to pay extra as per the current Ex-showroom price and Increased Registration charges.

    Orion Nissan dealership is a bunch of cheats and I would like to warn everyone, not to deal with them.

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