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    Pathetic after sales services

    13 years ago | Amit

    User Review on Nissan Micra [2013-2018]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    5.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    I bought this car just a month ago ( 14 June 2011) and was really concerned about after sales services and got commitment of excellent after sales services from dealer. I went to BHAGAT NISSAN ,Mohali to get the first services after the running of 1000 kms. I was pretty satisfied with the performance of car, but the main concerned of mine was the services and to my utter shock its the same the way i thought ------PATHETIC , WORST ....

    BHAGAT Nissan is the dealer for three brands ( Ford , VOLVO and Nissan ) and they have single workshop for all the brands ..  they dont have proper set up to handle the load ... I never felt that i  m getting my new car serviced by company's dealer . IT was like a local car washing unit..

    I advice you not to go for this brand as they have no focus on after sales service which is actually the main concern.I spent my valuable 6.5 lac on this car and really disappointed .

    It is just like the JAPANESE BRAND WITH TYPICAL INDIAN BRAND SERVICES...

    Toyota , Honda, Hyundai are really the market rulers ( coz they have understand that if you wana rule the industry you have to be very much focussed on service part.

    I have lodged complaint with customer care but it fell on deaf ears ..

    Friends i really advice Not to go for this brand if you are in Chandigarh , Coz Bhagat nissan is the only dealer here.

    Excellent Fuel Economy ( diesel Avg 22 + )Bad storage space ( driver cabin)
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