In line with its ‘Customer First’ philosophy, Toyota today announced the launch of “Toyota Connect India”, a smart phone application. The app can be used by customers for all models of Toyota and is available on the Android and iOS platform.
The app is a fully integrated cloud-based connected-service platform which is supported by a call centre, Toyota’s dealer networks and service providers. It’s an ideal tool for customers on-the-go to ensure they can reach Toyota anytime, anywhere, for any sort of assistance.
The app offers a unique service of assisted navigation which uses a 24x7 dedicated call centre to help users navigate to their destination. There’s also 3D offline maps, lane guidance, speed limit display, enlarged junction and intersection views, and real-time traffic updates which guides customers to congestion free routes.
To enhance the user’s experience, there are timely service reminders, online service appointments, live service status and convenient e-payment facility. Speaking about the all-new service, Akitoshi Takemura, Senior VP - Toyota Kirloskar Motor, said, “Toyota Connect India is in line with our ‘Customer First’ philosophy which promises convenience, peace of mind and a delightful ownership experience. Customers will undoubtedly appreciate the purposeful services like Assisted Navigation, online service appointment with e-payment and GPS location-based roadside assistance. We believe the app will redefine the ownership experience by establishing a seamless contact point between Toyota and the user at all times.”