MG Shield- the Hector’s special guardian

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The story of Morris Garages has begun in India and the first chapter in its Indian innings is the Hector SUV. While enough has been spoken about the various technological abilities of the car, we were particularly intrigued by the MG Shield package - a silent yet comprehensive guardian watching over your ownership experience and looking after every aspect of being part of the MG family.   

The MG Shield package aims to enhance the ownership experience and help Hector owners write their own special stories with their cars in the years to come.  

A. Ownership cost

B. Shield protect

C. 5-5-5 Aftersales service

Best Cost of Ownership

MG is offering best-in-class cost of ownership for a petrol engine at Rs 0.45 per kilometre and for diesel at Rs 0.49 per kilometre. The figures mentioned above are calculated for one lakh kilometres of preventive maintenance in Delhi-NCR, and includes the cost of parts, consumables, labour and taxes.

Shield Protect Plans

The Shield Protect Plan comprises of two maintenance packages – They are available with three or five-year plans for both the petrol and diesel engine options. 

Buyers of the diesel engined models get the Classic package for three years/45,000 km at Rs 15,000 while the five years/75,000 km package costs Rs 28,000. The Premium package for three years/45,000 km is priced at Rs 50,000, while the five years/75,000 km package costs Rs 80,000.

For the petrol variants, the Classic three years/30,000 km package costs Rs 8,000 while the five years/50,000 km package costs Rs 13,000. On the other hand, the Premium three years/30,000 km package is priced at Rs 30,000, while the five years/50,000 km package costs Rs 55,000.

5-5-5 Aftersales Service Package

Dubbed the 5-5-5 package, the three 5’s in the name stand for five years unlimited warranty, five labour free services and five years of unlimited road side assistance.

Buying an MG will give you the bragging right to say that you are one of the first in the industry to be offered such a significant and comprehensive warranty package where even commercial buyers are covered for five years/1.5 lakh kilometres. But wait there’s more! This warranty also covers the 12V/48V batteries and tyres for one year as well as the infotainment system for three years. Finally there is also a five years/unlimited kilometres roadside assistance (RSA) package for private owners and five years/1.5 lakh for commercial buyers. The RSA also includes 24x7 medical assistance via the Pulse Hub service in case of emergencies.

Finally, the Hector gets five free services (exclusive of labour charges) and in addition to that, if a customer’s repair and delivery promised time is not met, MG will offer mobility support via its courtesy car program.