CarWale
    AD

    Mercedes-Benz Premiere Express Prime - All you need to know

    Authors Image

    Ninad Ambre

    5,055 Views
    Mercedes-Benz Premiere Express Prime - All you need to know

    Introduction

    Mercedes-Benz India recently expanded its service program 'Premiere Express Prime' to additional dealerships in India. Let's delve into the details of the program that promises to deliver quick services to the customers who are hard-pressed for time.

    What is it?

    'Premier Express Prime' (PEP) was launched in 2019 as an industry-first after-sales initiative for Mercedes-Benz customers. It ensures customers can get their car serviced within three hours.

    Three hours or free

    The carmaker is very confident about the completion of service within the mentioned time frame. In fact, if the service is not completed within the stipulated time, the Mercedes-Benz Franchise Partner will offer it complimentary to the customer.

    How's it possible?

    All of this is possible thanks to the infrastructure developed for this program. This includes dedicated bays, tools, equipment, and many more processes that have been implemented at the service centres. There's even an exclusive team comprising one team leader and two certified maintenance technicians for ensuring a quick servicing turnaround.

    Mercedes-Benz C-Class Right Front Three Quarter

    What's covered and what's not?

    This program covers both major and minor periodic maintenance services. Then, even the need-based replacement parts, like brake discs/pads, fuel filters, etc. are changed. However, do note that PEP excludes major repairs, warranty jobs, or servicing of high-performance AMG models from the carmaker's portfolio.

    How to avail of this service?

    Customers can avail of this service from the comfort of their homes with Mercedes-Benz Digital Service Drive Next (DSD Nxt) digital solutions.

    How many partners in total?

    PEP is now available in a total of 11 cities and 25 franchise partner locations across India. The cities include Ahmedabad, Bangalore, Calicut, Chennai, Coimbatore, Delhi NCR, Hyderabad, Mumbai, Pune, Surat, and Thrissur.

    Planning for more?

    Yes, Mercedes-Benz plans to introduce this program to even more franchise Partners in a phase-wise manner spanning over 2022-2023. This, along with 'Fast Lane Body and Paint Repairs' services, will help Mercedes-Benz customers save time and ensure their vehicle is at their disposal in the shortest possible timeframe.

    Related News

    Popular News

    Recent News

    Mercedes-Benz C-Class [2018-2022] Gallery

    • images
    • videos
    2024 Mercedes-Benz E-Class Review | New Benchmark for Luxury
    youtube-icon
    2024 Mercedes-Benz E-Class Review | New Benchmark for Luxury
    By CarWale Team22 Oct 2024
    14777 Views
    119 Likes
    Upcoming SUVs, EVs & Sedans Launching in India
    youtube-icon
    Upcoming SUVs, EVs & Sedans Launching in India
    By CarWale Team27 Aug 2024
    34139 Views
    284 Likes

    Featured Cars

    • SEDANS
    • JUST LAUNCHED
    • Upcoming
    Hyundai Verna
    Hyundai Verna
    Rs. 11.00 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Skoda Slavia
    Skoda Slavia
    Rs. 10.69 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Volkswagen Virtus
    Volkswagen Virtus
    Rs. 11.56 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Honda City
    Honda City
    Rs. 11.86 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    BMW 7 Series
    BMW 7 Series
    Rs. 1.82 Croreonwards
    Avg. Ex-Showroom price
    Show price in my city
    Mercedes-Benz A-Class Limousine
    Mercedes-Benz A-Class Limousine
    Rs. 46.05 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    BMW 3 Series Gran Limousine
    BMW 3 Series Gran Limousine
    Rs. 60.60 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Maruti Suzuki Ciaz
    Maruti Ciaz
    Rs. 9.40 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Skoda Kylaq
    Skoda Kylaq
    Rs. 7.89 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    JUST LAUNCHED
    6th NOV
    Mercedes-Benz AMG G-Class
    Mercedes-Benz AMG G-Class
    Rs. 3.60 Croreonwards
    Avg. Ex-Showroom price
    Show price in my city
    JUST LAUNCHED
    22nd OCT
    Volvo EX40
    Volvo EX40
    Rs. 56.10 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Mercedes-Benz E-Class
    Mercedes-Benz E-Class
    Rs. 78.50 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    BYD eMax 7
    BYD eMax 7
    Rs. 26.90 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Nissan Magnite
    Nissan Magnite
    Rs. 6.00 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Kia Carnival
    Kia Carnival
    Rs. 63.90 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Kia EV9
    Kia EV9
    Rs. 1.30 Croreonwards
    Avg. Ex-Showroom price
    Show price in my city
    Maruti Suzuki Dzire 2024
    LAUNCHING SOON
    Nov 2024
    Maruti Dzire 2024

    Rs. 7.00 - 10.00 LakhEstimated Price

    11th Nov 2024Expected Launch

    Get Launch Alert on WhatsApp

    Mercedes-Benz AMG C 63 S E-Performance
    LAUNCHING SOON
    Nov 2024
    Mercedes-Benz AMG C 63 S E-Performance

    Rs. 2.00 - 2.10 CroreEstimated Price

    12th Nov 2024Expected Launch

    Get Launch Alert on WhatsApp

    Mahindra BE 6e
    Mahindra BE 6e

    Rs. 17.00 - 21.00 LakhEstimated Price

    26th Nov 2024Unveil Date

    Get Launch Alert on WhatsApp

    Mahindra XEV 9e
    Mahindra XEV 9e

    Rs. 50.00 - 52.00 LakhEstimated Price

    26th Nov 2024Expected Launch

    Get Launch Alert on WhatsApp

    Audi Q6 e-tron
    Audi Q6 e-tron

    Rs. 1.00 - 1.10 CroreEstimated Price

    Dec 2024 (Tentative)Expected Launch

    Get Launch Alert on WhatsApp

    Mercedes-Benz G-Class with EQ Power
    Mercedes-Benz G-Class with EQ Power

    Rs. 3.04 - 5.00 CroreEstimated Price

    Dec 2024 (Tentative)Expected Launch

    Get Launch Alert on WhatsApp

    Honda New Amaze
    Honda New Amaze

    Rs. 7.50 - 10.00 LakhEstimated Price

    Dec 2024 (Tentative)Expected Launch

    Get Launch Alert on WhatsApp

    Mahindra XUV.e8
    Mahindra XUV.e8

    Rs. 21.00 - 30.00 LakhEstimated Price

    Dec 2024 (Tentative)Expected Launch

    Get Launch Alert on WhatsApp

    AD
    • mercedes-benz-cars
    • other brands
    Mercedes-Benz A-Class Limousine
    Mercedes-Benz A-Class Limousine
    Rs. 46.05 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city
    Mercedes-Benz G-Class
    Mercedes-Benz G-Class
    Rs. 2.55 Croreonwards
    Avg. Ex-Showroom price
    Show price in my city
    Mercedes-Benz E-Class
    Mercedes-Benz E-Class
    Rs. 78.50 Lakhonwards
    Avg. Ex-Showroom price
    Show price in my city

    Mercedes-Benz C-Class [2018-2022] Price in India

    CityOn-Road Prices
    MumbaiRs. 47.87 Lakh
    BangaloreRs. 51.72 Lakh
    DelhiRs. 47.89 Lakh
    PuneRs. 48.82 Lakh
    HyderabadRs. 48.24 Lakh
    AhmedabadRs. 44.92 Lakh
    ChennaiRs. 49.91 Lakh
    KolkataRs. 45.02 Lakh
    ChandigarhRs. 45.63 Lakh

    Popular Videos

    2024 Mercedes-Benz E-Class Review | New Benchmark for Luxury
    youtube-icon
    2024 Mercedes-Benz E-Class Review | New Benchmark for Luxury
    By CarWale Team22 Oct 2024
    14777 Views
    119 Likes
    Upcoming SUVs, EVs & Sedans Launching in India
    youtube-icon
    Upcoming SUVs, EVs & Sedans Launching in India
    By CarWale Team27 Aug 2024
    34139 Views
    284 Likes
    Mail Image
    Sign up for our Newsletter
    Get all the latest updates from the automobile universe
    • Home
    • News
    • Mercedes-Benz Premiere Express Prime - All you need to know