Maruti Suzuki India has launched a new initiative known as Service on Wheels. According to the company, the initiative includes a workshop on the move to offer customers the option of availing service at their doorsteps. The initiative offers both paid and free services as offered by a regular service centre, along with repairs, underbody inspection, oil changing and filter cleaning among others.
The new initiative will boost the existing strong Maruti Suzuki service network of over 3,600 workshops across more than 1,800 towns and cities. This, according to the company, will not only benefit customers located in far flung areas but also the customers in urban areas who are unable to visit the workshop due to time constraints.
Speaking on the occasion, Partho Banerjee, Executive Director (Service), Maruti Suzuki India, said, “We are delighted to announce the addition of Service on Wheels, a unique service for our customers. A workshop built on a four-wheeler is designed to meet the entire service needs of our customers. Customer satisfaction has always been paramount for Maruti Suzuki, and Service on Wheels is a testament to that.”