Honda adds a customer service section on official website

Honda Cars India Ltd. (HCIL) has revamped their official website with a customer service section. The newly added category will enable Honda car owners to access all the service related information.

Any Honda consumer can log on to www.hondacarindia.com for any service related query. They can book a full car service or quick service online now. The service cost estimation, cost of extended warranty, road-side assistance and more information about maintenance packages is available. In addition, there are easy maintenance tips provided too.

Jnaneswar Sen, senior vice president, marketing and sales, HCIL, said, “Honda Cars India is a customer-focused company and we always strive to launch innovative solutions that offer complete peace of mind to our customers. We have been extensively digitising our customer service operation and with the launch of new service website, we will establish a direct connect with our customers.”

Honda has added to the customers' convenience and ease by introducing this online and transparent format. Owners can now easily book a service appointment and have all their queries solved. It will add to the overall car ownership experience. This is backed by a sales and distribution network of 348 facilities in 233 cities spread across India.