Ferrari has cut ties with its Indian distributor Shreyans Group. The legendary Italian sports car maker will handle customer inquiries pertaining to ownership experience and after-sales service until they appoint a new distributor.
Ferrari seems to have been livid with the way Shreyans group has handled the distribution of their cars in India. There were customer complaints on poor service and an overall bad ownership experience due to negligence of the Shreyans Group. Some customers have also alleged that they paid a large amount of money in advance and are yet to receive their cars. In 2011, Ashish Chordia-led Shreyans Group set up Automobili Italia to handle the sales and service of Ferrari cars in India.
This is certainly not good news for Ferrari and they need to soon sort out these issues and appoint a new distributor. The Ferrari brand has a big fan following in India. Its native rival Lamborghini seems to be in a very good position in India and have sold a sizeable number of cars here.
Source: ET
