For the uninitiated, the arrival of a new brand and its services in India can often be puzzling. Jeep has recently arrived in India with an array of services, one being Branded Jeep Assist, which we hope to acquaint you with in this piece.
What is it?
Branded Jeep Assist is basically a 24/7 helpline, under which many other programs are included. Fiat Chrysler Automobiles (FCA) wants to take care of the customers' accident and break down worries through their RSA and insurance programs.
What does it comprise of?
Firstly it includes an all-time telephone service to provide assistance in case of any untoward incidences. These customers will be provided with a return journey business class air ticket or a hotel stay. Then the roadside assistance program offered covers the vehicles for a two year, unlimited mileage period.
How to avail this service?
FCA has put up toll-free numbers on their website, brochures etc. The helpline number is 1800-266-5337 and the road side assistance number is 1800-102-5337. Toll free assistance will be provided 24/7 in case of accidents or breakdowns.
Are there any other add-on services?
Jeep is also coming up with preferred insurance and extended warranty soon. This extended warranty on Jeep vehicles offers one and two year options. The warranty will have international coverage and will be also be transferrable to the second owner. Besides this, customers will also have access to an exciting range of Jeep branded merchandise and accessories that can be purchased from dealerships.
FCA aims to provide their exclusive global 'Jeep' experience to customers in India as well. This is a part of their retail strategy to bring the Jeep owners closer to the virtues of the Jeep brand and its product capabilities.