Honda’s support towards Chennai’s flood affected cars

Honda Cars India Limited (HCIL), leading manufacturer of premium cars in the country, has taken a step to support repair procedures of flood affected Honda cars in Chennai. As part of the special campaign, Honda has waived off the labour charges on customer’s expenses for the repair of affected cars. The company is also providing a 10 per cent discount on the spare parts and 50 per cent discount on value added services like anti-rust and paint protection.

Customers with affected cars, who wish to exchange them with a new Honda car, can avail an exchange bonus of up to Rs 30,000. The required spare parts have been sent to the Chennai warehouse. Any other parts required to get the affected cars road-worthy are being sent by air from other Honda warehouses at no additional cost.  

Mr. Katsushi Inoue, President and CEO, Honda Cars India Limited. said, “We understand the gravity of the situation in Chennai where a large number of our customers’ cars have been completely or partially submerged in water. We are making all the efforts to support our customers to have their cars repaired as swiftly as possible.”

Honda has directed its dealerships to take additional space to receive the flood affected cars. The workshops have been reinforced with technical manpower from Honda and nearby dealerships. The company has deputed its area managers and service quality teams at the dealerships to oversee the entire process. The company is also working closely with all insurance partners to expedite the claim process and has activated its road-side assistance partners to move the affected cars to Honda workshops on priority.