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    Good SUV with Poor Service

    13 years ago | Ganesh

    User Review on Mitsubishi Outlander [2007-2015] 2.4 MIVEC

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

     

    Exterior Good Style Icon. Eye catchy design.

     

    Interior (Features, Space & Comfort) Excpet the materials used for Dash baord (should have had better luxurious finish like wooden or leather touch), it is a spacious SUV with good legroom, comfort seating, cleverly designed boot space etc...

     

    Engine Performance, Fuel Economy and Gearbox A zooming experience to drive, very good pick up, smooth and easy to hand gear shift system (all three - Auto or Sports or Paddle Shift Drive modes). OK fuel economy.

     

    Ride Quality & Handling Very smooth driving. Pleasure when on wheels. Easy manuovering.

     

    Final Words Overall a good SUV for anyone who is looking for an SUV with Combined Auto and Manual transmissions, sports mode drive and luxury Sedan comforts.

     

    Areas of improvement Definitely suspension and after sales service. Mitsubishi MUST improve their service network, especially In Bangalore. My experience with the Service station and techniccians is that they have inadequate experience and cannnot diagnoize the probelms. They just do trial and error at customer cost (And know only replacement, no repair concept). Due to the inability of Service technicians I had to become victim of prolonged Suspension problem and lost two front tyres within 26000 kms! Time to improve customer service, Mitsubhishi. You can't sell all by name!

     

    Good Style, Overall a good SUV with loads of Sedan ComfortsVery Poor Service, inexperienced Service Personnel
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    13 years ago | Sid
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