the buying experience was great . the service in the showroom was nice .after booking they gave me a trail run in which they tell us about all features . in most companies they will give a trail run only if we ask to do so . this was my first car so while riding i felt like fling in the air . the suspension ,engine and mileage is great . the exterior look is great they have a variety of colors . when talking about the interior there were 3 to 4 options of seat upholstery 2 to 3 years back . now maruti has launched a visualization in a tablet if you want to customize the features and looks they will show you it in the screen (i heard it from my friend) . maruti charges very less for servicing and maintenance . resale value is great in maruti . if you live in a family of 4 to 5 members you can definetly buy it .