Very disappointing sales from Maruti

 

I have been a very Maruti Loyal for the past n number of years. I have been instrumental in purchasing atleast 5 cars from Maruti since the past 8 years. This time I had to decide between a Vento and a SX4. My preference was SX4 since I was getting a fully loaded car in the amount of the base model of a Vento. I approached the dealer AutoVista whom I had given a business of 4 cars in the past 2 years. I made an offer of 3 cars outright purchase (group) and asked them to negotiate. There was no follow up from their side as if Maruti is not interested in doing business. Since it was my need, I followed up several time. They sent an invoice for ZXi variant of Rs 8,36,000 to which I made a contra offer of Rs 8,30,000. To my surprise, they send me another invoice after 1 week mentioning the rate of Rs 8,50,000. I sent an email to Maruti Suzuki, however there was no response from that front. I think they are IT challenged.

I have never seen such unprofessional and poor customer care from a brand like Maruti. One thing for sure though, this was my last dealing with the company. Suggest you guys to consider other brands, Martui Suzuki has lost its charm in India.

 

Excellent Car, Value for MoneyDealers, Not interested in selling cars