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    poor quality product lost my money

    11 years ago | Pramod

    User Review on Maruti Suzuki Ritz Vdi BS-IV

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    2.0

    Comfort

    5.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    may I please have your attention for I have something to say to you. I have owned a car since 2006. It was maruti 800, my first car, then it was an alto and now I own a maruti Ritz vdi, which i purchased on 2012 for 6.35 lacks, if I might add. And all I use this car for is to go to my work place, which is around 12 km from my home and for occasional visits to my spouse’s and friends home.

    After one week while I was washing my car I noticed that the paint in my car was beginning to come off, actually there was some bubble like formation in some parts of the car. On close examination, one part of the door had tiny amount of paints peeled off and it was getting rusty. On thorough examination I found out that the doors and the bottom side of the bonnet had that bubble like formation of the paint. And more, the dickey and the place where we fill the diesel was starting to get rusty. (Car underwent Teflon coating also) And I reported this to the service station, and as always I was disappointed with the response I got from them. I requested many options to territory service manager Mr Midhun, like extend my warranty for another two year, give me promise that it wont happen any more.. Replace my vehicle if rust issue is recurring after patch work. Maruti is no more ready for any promises. they will patch work it and paint it till the warranty ends. Any help from your side will be highly appreciated. I have created a website for educating customers about this issue.

    enginerusting and poor quality
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