Maruti Suzuki Ritz User Reviews

 

This is my first car and I bought it last year in November after reading reviews here. And boy, it has not disappointed me.

Exterior To be very frank, exteriors are not really conventional and used to look a bit odd. However, I read good reviews of it on carwale and went for it.  Exterior paint finish is superb and it gleams after a wash like a new penny.

Interior (Features, Space & Comfort) It's spacious inside and backseat too has enough space. 5 can fit in it very well. Steering mounted controls are a joy to operate while drivving. Tachometer lets you change gear optimally and saves fuel. It's very silent when windows are up. AC is also quiet powerful even in harshest sun of Mumbai. Company fitted audio deck is also quiet well designed. There is however no USB connector which is a little disappointing.

Door windows start vibrating after a while (especially when people bang close it often). However this is where Maruti's excellent service is just world apart from other companies. Got to service center and get it fixed without any cost. Regular free check up camps are also quiet reassuring. There are 3 free serivce after 1000, 5000 and 10000kms. They teflon coated the engine and painted the bottom portion for a small price. A polish job in the 3rd service made all the monsoon spots go away. It still looks very new!

Engine Performance, Fuel Economy and Gearbox Engine is super silent and super responsive. It's so silent that I ended up turning ignition twice when it was idling! (I know I know thats bad for an engine and ignition). I have pushed it to 140 once and 100 quite regularly. And flies man! I drove my friend's fiat punto once and believe me this is much much more powerful than that car. Heck I'd say it is even more powerful than verna in pickup and responsiveness.

I have been getting mileage in the range of 11-16. Without AC it does go to about 15 quiet regularly. This is mostly city driving with an occasional long highway drive. Gears are something that are not so good. I found gears in Hyndai verna much better. These are little too sticky and do not go to the intended gear without a little persuasion, especially the 5th gear. I exepcted it to go to 5th from 4th with a little touch but that does not happen.

Ride Quality & Handling Power steering is just perfect. So is braking. I have braked once quiet hard and ABS is quiet amazing. No issues here.

Final Words I'd recommend this car to anybody buying.

Areas of improvement Gears, USB in stereo, Door windows can be more stable.

Driving, Engine, Brakes, Interiors, mileage, serviceGear change not so good, vibration in windows

BRD will do anything to sell their product. 

When i approached BRD, NH bypass thrissur to exchange my 800 with ritz VDi, They offered my a much lesser price after the evaluation of the car. I rejected the offer. After a week, one off their executive called me offering a much better price wich is acceptable for me with a condition that the new car should be billed on the same month. I accept it proceed with the formalities of loan and all. But unfortunately just before two days before the  delivery of the car, They simply withdrew the offer of exchange price, just saying we can pay you only this much ammount(the first evaluated price). At this time it was a different executive and he told me that the previous executive may be offered this price to prevent losing a customer. So just cheating!!!

When I complain on this, they are asking who is the executive made this offer? Actually i don't know his name or number. After the inquiry I used to get a lot of follow up calls. I didnot notice their names of numbers. I only know the call is from BRD. But when i complain regarding this, I happened to know that they have no responsibility as a Dealer.

Like the vehiclePoor sales and service

Exterior I had decided almost to buy swift ZDI version. But a few days before i went with my friend having Ritz VDI to a destination 350 kms away ( driven by me ). This drive completely changed my mind about the Ritz. As soon as i riched my home, i immediately booked Ritz & to my luck new ZDI varient was launched at the same time.

Exteriors are changed with lavish touch in ZDI specially front grill & face lift along with rear spoiler which gives Robust & powerful look to the vehicle.

Interior (Features, Space & Comfort) Interiors are not dual tone in Baker's chocolate colour Which is the color of my Ritz. But still gives better feeling than swift.😊 But i think, Maruti should have given better interiors like i10 which is of cream colour. Space is quiet good enough as compared to other HATCHBACK CARS..! It actually gives the feeling of sitting in SUV due to Tall boy design.

Engine Performance, Fuel Economy and Gearbox Pick up is very amazing like a Rocket. Just u need to put slight pressure on accelerator pedal & boom..! Over taking has become so easy & less tidious.

Fuel economy is extremely satisfying, 21kmpl in city, 25 kmpl on highways at speeds of 100 - 110 km/hr & 25+ @ speeds of 80 - 90 km/hr.

Ride Quality & Handling Suspensions & ride is very comfortable may be due to bigger tyre size & heavy weight which makes the car stable even at High speeds.

Final Words Final words are, if you are planning for diesel hatchback like swift or ford fiego, then u must take a test drive of Ritz. Having ABS & Airbags in the vehicle gives confidence while driving on highways.

In my journey of 7000kms till today, no other car except skoda was able to overtake my Ritz..! Hats of to the technology..!!

Areas of improvement Power steering has more resistance as compared to hyundai cars. It is the biggest draw back of the Maruti cars as i see..! They should look at the improvement as soon as possible.

New looks , Aerodynamic design, Extreme PerformancePower steering is Not so Good

Exterior The facelift model of Ritz is Stylish and looks good family car.

Interior (Features, Space & Comfort) Quality is not so good and can be improved as swift

Engine Performance, Fuel Economy and Gearbox K series VVT engine has Good pickup, no vibration and no sound. Have not crossed 120 km in the new car. Fuel economy is very good if drive smoothly. Gear shifting is smooth.

Ride Quality & Handling It’s Amazing and it’s easy to drive in city traffic as the width is less compare to swift, Car handling is easy.

Final Words You can get mileage around 15.5 km/lit (city) 18.5 km/lit (highway) for petrol. Buyers, please by with ABS. Horn and light needs to be changed to higher power for highway use. Booking and delivery process is good.

Areas of improvement Interiors can be attractive, Side Mirror visibility needs to be corrected. Tachometer should be removed, it has no use having there, and it should be near to speedometer.

Need some usable space in the doors.

Style, Tall Boy seating, fuel economy,Tachometer, Style and Quality of interior parts

Exterior Not bad doors noise will start very soon the tyre is Jk tyre is very poor qulity huge noise.

Interior (Features, Space & Comfort) The plastic quality is very bad cost cutting is evident. Lots of noise from inside cabin including center mirror.

Engine Performance, Fuel Economy and Gearbox Engine calibration done maruti is excelent very good but very noisy. Gear box having lots of complaints new vehicle .Gear shifting little notchy

Ride Quality & Handling Ride qulity is high speed is good .But steering feed back is not good body roll too much .break is very poor while breakin stablity ver very poor all maruti vehicle.

Final Words Maruti needs to realiablity all aspect its getting lots of complaints

Areas of improvement Suspension needs to improoved sound proofing breaking stability steering issues. Avoid using low cost tyre usage Like JK tyre.

While hard breaking vehicle turning to one side either left or right .I am lots of problems rear suspensions gear sync inter cooler door loks replaced front and rear wheel bearing very very poor tyres usage like JK its creating huge noise.

Fuel economy is better ,Driving postion is good visiblity is goodMateral quality is very poor suspension and engine noise hearable inside cabin

I purchased RITZ-VDI in June, 2015 from Jagmohan Motors LTd, Rohtak, Haryana. There is continuous leakage of mobile oil from chamber. I complained about the leakage and Maruti engineers checked the car and according to them they rectified the problem. After some days again oil leakage. I re-visited the service centre and again engineers assured that problem has been rectified. After some days again leakage and I visited the service centre. At third visit to service centre I came to know that engineers do not know why and from where the leakage has originated. It means the engineers and mechanics were making me fool. Hey did not repair the car. Again I visited the service centre and discussed with GM service, Maruti Suzuki India Ltd, Rohtak. He again assured me that the problem has been rectified. But unfortunately, again I am facing the same problem of oil leakage. I want to know what is the policy of Maruti Suzuki, only sale the car and forget the customer or make customer fool every time. The unresponsiveness and inefficient mechanics/engineers make me feel that it was my life’s biggest mistake to purchase Maruti Suzuki car. Mechanics/Engineers at Maruti Suzuki service centre are not potent, technically unsound, illiterate in troubleshooting, and perfect in making fool of customer. Moreover, even my car is in warranty period and therefore, I requested them to replace the oil chamber but they denied.

I am not satisfied with maruti service center and thier engineers. After sale zero customer attention. I will not recommend any one to buy RITZ.

Style good but performance poordiesel and mobile oil leakage with in 4 months of purchase

I was a better carcwith excellent mileage and good quality thankyou, Maruthi Suzuki. Especially the outlook of the car was good that front smily look and the side view.it was better ground clearance than that of swift.

Yes its a better experience for me with my ritz car. When i buy the car its a very good and now its 9 years complete this car work in good condition as new as old i love this care.

Its was really wonderful hatchback with budget prize and great fuel economy... Its pick up is really good advantages speacially in diesel version.. I don't know what a foolish decision by maruti suzuki to stop the Ritz... It's really amazing family car....