Not Happy with after-sales Service

My new Estilo is good. Unfortunately I met an accident and some spares needed to replace under insurance coverage. I really surprised that Maruti a company which boasts for after sales service cannot even make a spare available for 15-20days in Kolkata. I have driven Santro all along and thought to shift to Maruti for their after sales service and mileage, but the kind of Spare parts availability scenario I have faced, it reminds me some reviews in the INTERNET sites about Spark.

I didn't expect this kind of service from Maruti. Really disappointed. I wud never suggest anybody to buy any maruti vehicle as their Spare Parts are not readily available.

As a product the car is good, Though I have only driven for about 8/9 days and after that met the accident and till now the car is in the workshop. I know there will be millions Maruti users in this forum, but I am just sharing my experience in this forum and personally feel Maruti Suzuki should not sell such crap cars if they cannot make the Spare available in the market and a customer have to wait for long. They are only responsible for their competitor's sales growth. They have taken their customers for granted and became complacent.

Good Style, Driving comfort, Better LooksEngine vibration, Pick up is not good as 4 cylnder engine.