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    Be aware of false commitments by dealership

    2 years ago | Sumant

    User Review on Maruti Suzuki Ertiga VXi CNG

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    Not Purchased

    DRIVING:
    Did a short drive once
    The reason for giving poor rating was "false commitments" by dealership. Across the dealership in Gurgaon - there is a different waiting period commitments (some says 9 months and some 2 months verbally and in writing it's 14-16 weeks .....reality is it's all about your connections in MSIL). I have booked my vehicle on March 12, 2022 for vxi cng variant. Later on April 15, 2022, MSIL launched a facelift version with cosmetics changes at higher price (increased by ~60,000), which has increased overall on road cost by 80-90,000. This facelift version was in competition of Kia Carens, whose waiting period has also increased to 1 year. Launching facelift version doesn't suffice that we are ahead of competition, to remain competitive means to deliver the product to the buyer. Company should focus on meeting the demand of safer vehicles instead of doing excess of productions of "crappy products" which are useless.
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