Maruti Suzuki Ertiga [2012-2015] User Reviews

I booked a Maruti Ertiga Limited edition from Kothari wheels on 25th Aug 2014, expecting to give as a gift for my 10th wedding anniversary - the dealer told the vehicle will be available within one week and taken all the amounts well in advance - even after 1.5 months they could not deliver the vehicle and I complained to Kothari wheels customer care and Maruti customer care - they send me an apology letter and promised to deliver in 2nd week of Oct 2014- I decided to wait - but towards the end of 2nd week of Oct - I got a mail from Kothari wheels mentioning that Limited edition has stopped production and if you want can go for normal Ertiga.

It was very disgusting to have this type of response from a renowed company like Maruti, which doesn't have any place for customer feelings - it not only ruined my wedding anniversary and also wasted 2 months of my precious time and money.

Exterior Very good.

Interior (Features, Space & Comfort) Very good, feel fresh.

Engine Performance, Fuel Economy and Gearbox Very smooth.

Ride Quality & Handling Very bad. Not at expected from MS. Even small stretch  of uneven road makes entire vehicle unbalanced and lot of shaking happens inside. Leading to very high discomfort and conscious. - I started having back & neck pain due to shaking. Even if when one side wheel goes from uneven surface it creates lot of unbalance inside. and that too only with 3 people including driver. - all shocks are coming back to cabin and you can not seat at the same position for 10 min drive. - suspension is very hard and even small pothole can be felt very significantly inside cabin. - It feels like vehicle is not grounded and we have to hold somewhere even at 50km speed in the city. - no need to say when goes above hump..it is like somebody hitting very hard on your head from behind if you are resting on headrest of middle seat. - completely unbalanced vehicle . My wife has to hold arm rest as grip even on normal roads @50km speed. - after 1 hour drive in city you feel  you were in spin wheel and would like to get down. - I challenge MSIL team to seat in this car for 45 mins on middle seats resting their head on head rest and come out with out neck pain ( hopefully with out injury ) I am really disappointed and highly unsatisfied after spending 8.6 lacs on this piece of metal. I do not feel to get inside & alight  the new vehicle. Is it outcome of "cost reduction" or faulty design?   who is responsible for my back & neck pain? First will put board on backside " LUV"- " likely unbalanced vehicle". Already I could save one of friend  from not buying this " shaky " vehicle.

Final Words Do not buy.

Areas of improvement Design of vehicle itself.. wheel base is long but weight is low resulting unbalanced vehicle.

Exterior Ok.

Interior (Features, Space & Comfort) Very Nice.

Engine Performance, Fuel Economy and Gearbox Very nice and it is great to drive. Very powerful AC but sound can be imroved. It is a pure family car and worth buying and the best part is Maruti> Service cetre is widely available. good car good grip and a value for money.car from inside has a style and fresh feel you have when you ride. The bottle stand beside the front AC is small and that is not standard bottle size. Rest is very nice and i should say if you have a car for your family to enjoy with low budget you should go for this and it is wonderful.

Ride Quality & Handling Fantastic. Vewry smooth and holds the road while driving.

Final Words It is a pure family car not a style car.

Areas of improvement Front look. and sound quality. Create a difference where no one can provide or think to provide in this range. small thing but high and impactful.

Exterior 

Looks like a oversized car. Oversized car is what it is rather than truck (innova and others in this category). Head lights are great, standard indicator lamps on side mirrors is very good. Grill on the front makes it look strong car.

Interior (Features, Space & Comfort)

Front rows are very comfortable in ZXI model, in VXI, there is no center arm rest and after market arm rest is recommended to fill this deficiency. Second row seating is the best, recliner as well as slider makes it so comfortable for long journeys. Third row is apt for mid size people. For taller people, middle row needs to be carefully adjusted to ensure everyone gets sufficient legroom. For long journeys, it will be good to install carrier.

Engine Performance, Fuel Economy and Gearbox

Gearbox is very smooth , engine has low noise and low road noise. Fuel economy for this sized car is great. 

Ride Quality & Handling

Handling was surprisingly very nice. This is due to cross over frame rather than chasis and body styling. Handles turns like car, you won't feel that you are driving 7 seater. Innova on the other hand is big MUV but handles like truck, you get pushed around and turning around corners makes you cringe at high speeds - not in ertiga.

Final Words

Well made car, handles great , right sized car. Its a winner. With price point of 9 lakh, you get value for money. 

Enjoyed every moment after purchasing the car.

Areas of improvement  

Engine needs to be more powerful than current 95 bhp. Auto transmission should be offered on this vehicle. 

Exterior exteriors are hybrid of ritz swift and innova. exteriors are not that impressive. you may find it not attractive in first look.

Interior (Features, Space & Comfort) Interiors are good if we ignoe space . seats could me more little more comfortable

Engine Performance, Fuel Economy and Gearbox Engine peromance is good but u may find it under powered with ful family. fuel econmy accordingt to ARAI is quite good.                                                                                                                                                                                               

Ride Quality & Handling ride and handling is good. I feel this car will rock Indian roads. specially fo r tourists purposes.

Final Words NA

Areas of improvement NA

Exterior Excellent curves and color quality, lights stylying good

Interior (Features, Space & Comfort) Excellent space and comfort. I am a family of 4 including 2 kids so it gives me ample space with the 3rd row as extra seats for kids to move around and boot space if rolled down. Its my car with THE EXTRA SPACE AND COMFORT. I think the seats covers that come as standard upholstery should have been of better quality. Rest is all good.

Engine Performance, Fuel Economy and Gearbox Within the 1st 1000km of running, i achieved 16.8 avg. with more than 500km of city driving itself. Initially the reverse gear was a bit hard to apply but after 400-500km of driving it smoothened out. Pick is excellent, I think 95PS is just apt for city driving and definitely quite competitive on the highways to other cars. Of course, who's competing with the Superbs, Camrys or Passats for sure. For the 1st 1000km i didnt cross 100km/h with precise gear shifting at the right time, generally shifted from 2nd to 3rd and 3rd to 4th between 2000-2500rpm which meant no pressure on the engine and that's how built up on fuel efficiency.

Ride Quality & Handling I took the VXi minus the ABS and it doesn't feel i am missing anything. Braking comfort and control is as good as any other. I know many would say that i won't know what i m missing but I have driven VW Vento and Hyundai Accent Viva with ABS and when its needed you dont think ABS even matters, brake at the right time and handle the steering efficiently and you should be safe. Personally, I don't miss ABS, of course if it was there, it would been fine as well. No qualms.

Final Words Excellent value for money, Had my 1st service done at 1109km and no issues with anything. My family is happy with my decision to buy Ertiga. Love My CAR!

Areas of improvement Seat quality that comes as standard fitting.