1.0 Exterior | 1.0 Comfort | 1.0 Performance |
1.0 Fuel Economy | 1.0 Value for Money |
I booked a Maruti Ertiga Limited edition from Kothari wheels on 25th Aug 2014, expecting to give as a gift for my 10th wedding anniversary - the dealer told the vehicle will be available within one week and taken all the amounts well in advance - even after 1.5 months they could not deliver the vehicle and I complained to Kothari wheels customer care and Maruti customer care - they send me an apology letter and promised to deliver in 2nd week of Oct 2014- I decided to wait - but towards the end of 2nd week of Oct - I got a mail from Kothari wheels mentioning that Limited edition has stopped production and if you want can go for normal Ertiga.
It was very disgusting to have this type of response from a renowed company like Maruti, which doesn't have any place for customer feelings - it not only ruined my wedding anniversary and also wasted 2 months of my precious time and money.
NANA