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    Breaking the myth.

    6 years ago | Divit Chaudhary

    User Review on Maruti Suzuki Ciaz Delta 1.3 Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    4.0

    Comfort

    2.0

    Performance

    1.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers
    I have given the title "breaking the myth" to my review because Maruti Suzuki cars are not what people think they are. The car although is beautiful, but somehow lacks in the area of performance. The punch that you expect from a car as soon as you hit the throttle, is missing. I guess the SHVS engine is a considerable excuse for that. But the problem with Maruti Suzuki is that they have the almost the same diesel engine for a swift, as well as for am Ertiga. The pickup of the car is not so good. I'm 6'3" and sometimes I have to struggle on the driver seat because I have to set it in a really laid-back position so that my hairstyle doesn't get ruined by touching the roof again and again. The car is however comfortable and spacious. The way it moves in high speeds is amazing because it somewhat sticks to the road due to it's aerodynamics and makes you feel a lot safer. You can turn easily even at high speeds. The breaks are upto the mark and the car has been comfortable for long drives. The boot space is amazing! The only problem I had was with the company's after sales service. They simply lack the quality. At some service centers, people don't even talk to the customer properly. There have been a number of cases, one even with my father's friend who got his money stolen from his wallet that he, by mistake, left in his car. The servicing of Maruti cars is NOT AT ALL CHEAP. We got our first major service recently and the bill was of ?9500. Please note - my uncle's Fortuner got serviced in ?8000. The parts too, aren't that cheap. Another thing, the one which irritated us a lot is the fuel efficiency that the company claims on this vehicle - 28.01 for the diesel variant. This was one the factors because of which we bought the car. But the car refuses to give more than 18 kmpl in city even when you drive it with "extreme caution" (talking about keeping it in low rpms). I approached the company about this and the last reply from their side was - Sir, city mai isse zada nai degi, aap 50 ki speed par 5th gear mai chalao. Poor response from the company. In all, good car, worst company.
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