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    Maruti Suzuki Ciaz User Reviews

    Looking for Maruti Suzuki Ciaz? Here are the reviews and ratings by Ciaz owners from across the country.
    Ciaz Image

    4.3/5

    531 Ratings

    5 star

    59%

    4 star

    28%

    3 star

    5%

    2 star

    3%

    1 star

    5%

    Variant
    All Versions
    Rs. 9,39,852
    Avg. Ex-Showroom

    Categories (out of 5)

    • 4.4Exterior
    • 4.6Comfort
    • 4.2Performance
    • 4.2Fuel Economy
    • 4.3Value for Money

    All Maruti Suzuki Ciaz Reviews

     (278)
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    • 6 years ago | Nishith Varma
      I purchased Ciaz 2018 top model 2 months back. The car came with lots of surprises. There are lots of issue in car AC Grill sound comes when there is rough road. When AC starts it gives very bad smell. Annoying sound comes from door glasses. Engine auto stop, always shown unavailable. No auto close mirror on start stop. I would advice not to buy this car.
      Rating parameters(out of 5)
      2

      Exterior/Styles


      2

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
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    • 4 years ago | Pankaj sharma
      My buying experience was very bad. Ciaz was delivered to me without rubbing and polish. Since purchasing very dirty smell was flowing from ac vents. These issues were removed till second service. FUTURE AUTO WHEEL NEXA SHOWROOM IS THE VERY BAD NEXA SHOWROOM IN DEHRADUN. AFTER THIRD SERVICE WHEEL ALLIGNMENT AND WHEEL BALANCING WERE BADLY ADJUSTED BY SERVICE CENTEROF FUTURE AUTO WHEEL, AND THIS ISSUE WERE REMOVED BY NEXA ENGINEER OF GURGAON BY OTHER NEXA SERVICE CENTER. However ride is very smooth comfortable in city and on highway. Milage is extremely fantastic. In city conditions of dehrafun city milage is 14 - 15 KMPL and highway milage is 22 - 24 KMPL over the speed of 80 - 90 km, 20 - 22 KMPL over the speed of 90 - 100 km, 18 - 20 KMPL over the speed of 100 - 120 km, 16 - 18 KMPL over the speed of 120 - 140 km, 14 - 16 KMPL over the speed of 140 - 160 km. Very Good comfortable sedan car with outstanding milage. I DRIVE FOR 4 TO 8 HOURES IN ONE SHOT AND DONT FEEL ANY FATIGUE EVEN AFTER 8 HOURS DRIVE. value for money sedan car. I M VERY MUCH HAPPY WITH MY CIAZ SIGMA. FANTASTIC FAMILY CAR.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 4 years ago | Aditya dixit
      Superb car ultimate comfort on this very smooth driving and huge space and boot space and compact Sudan look I think all people purchase this car am soo happy I have nexa Ciaz alpha
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 3 years ago | Ashok
      Value for money and good looks. Spacious, comfortable, good mileage. Interiors could be better. I found Ciaz better than Honda city while driving on bumpy roads. Good turning radius, and nice road clearance.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      4

      Value for Money/Features

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      Driven forFew hundred kilometers
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    • 2 years ago | neeraj rohilla
      This is a full-value mid-range sedan with comfort and excellent mileage performance. The best part of this car is its boot space that is huge and best in this category. I have average running of 2000 km per month and its never down in its performance and mileage.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
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    • 1 year ago | Souvik Biswas
      If you ask me personally, then I will say that this car is very comfortable to drive as there is a lot of space inside the cabin. If someone wants to drive in the city then Ciaz gives fabulous comfort. It has great power, space, luxury, and comfort. If I talk about the Engine then it's totally noiseless and very smooth. In short a wonderful family car.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 6 years ago | karthik
      1.Buying experience Yet to buy, did a short test drive, but have described first impressions below, experience with NEXA showroom was satisfying during first visit. 2.Riding experience After driving Honda City, Verna Automatic, it is disappointing that Maruthi Suzuki is still discreetly cutting costs by offering only '4-speed' torque converter AT transmission, while all the rivals are light years ahead with CVT technology and 6-speed AT gear box. But that said, it is a descent car to drive, unless you are a car enthusiast, the flaws and cost cutting by Maruthi Suzuki will be glaring and the 4 -speed AT is sure to dissappoint you unless you are ignorant about 4- speed AT and CVT. The Engine power from the previous 1.2 to the new 1.5 is a big big boost to power and a much awaited feature, sure to bring smiles to those who were bogged down by the erstwhile underpowered 1.2 Engine. If only MS had gone for a CVT or 6 speed gear Box, this would have by far beaten Honda City and Verna in all areas, and would have become the King of Sedans. I am still puzzled why MS went for the 4-speed, probably they are aware that customers who are ignorant about CVT technology, will in any way be convinced with the Brand Maruthi, especially with other segment first features like Hybrid. When they can offer CVT in their hatchback ' Baleno' there was simply no reason why they decided to cut costs in CIAZ with a for 4 -speed AT'. Undoubtedly a blatant cost cutting measure to ensure costs are much below rivals, this is a very silly and a stupid decision by MS management, and Engineers, and I hope MS realises that they can't go on fooling customers all the time. I won't be surprised if the next upgrade will have a CVT, which will just kill the rivals once and for all. This lack of CVT could be the game changer and one reason I will surely go for Honda CITY. Hope MS takes note of this. 3.Details about looks, performance etc CVT AT would have most certainly given this car easily a 10-15 % increase in mileage, but sadly you will have to be satisfied with the pathetic 4-speed AT, which struggles when you need power to overtake, it is surely bound to disappoint you. looks are pretty descent, with large wheels, and car is quite comfortable, but driver side seat adjustments could have been much better with more flexibility. I was pleasantly surprised with the mild hybrid tech, it was indeed a great advancement in technology. Compared to rivals, it is fun and exciting to see the new graphic display of Torque, Power, centre of Gravity, and other driver information, cleverly incorporated in the Dashboard info. The 2 din - Bosch music system is descent, with reverse parking assist, didn't try GPS navigation, but iPhone sync works well. Cant comment on the suspension, as I couldn't drive on bad roads. 4.Servicing and maintenance No need to mention anything about MS's legendary servicing/maintenance reliability, it goes without saying, that in India, if you are looking for a no nonsense car, with good after sales support, cheap spares, and good resale value, then Maruthi Suzuki is the one to go for, and if you are also a person who likes to frequently change your cars, then just go for MS. 5.Pros and Cons PROS : Low ASS, cheap spares, accessibility to service centres in remote locations., Hybrid technology, good resale. Good mileage. Cons : Maruthi cars are not for the car enthusiasts. Lack of CVT or 6-speed AT is a major flaw and very disappointing and difficult to digest, but the manual gear box is a good alternative, but not fun. Yet again, MS has proved that their cars are not for the Car enthusiasts. MS has a lot to learn to shift their business philosophy from merely mileage driven to performance driven.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      2

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
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    • 6 years ago | Divit Chaudhary
      I have given the title "breaking the myth" to my review because Maruti Suzuki cars are not what people think they are. The car although is beautiful, but somehow lacks in the area of performance. The punch that you expect from a car as soon as you hit the throttle, is missing. I guess the SHVS engine is a considerable excuse for that. But the problem with Maruti Suzuki is that they have the almost the same diesel engine for a swift, as well as for am Ertiga. The pickup of the car is not so good. I'm 6'3" and sometimes I have to struggle on the driver seat because I have to set it in a really laid-back position so that my hairstyle doesn't get ruined by touching the roof again and again. The car is however comfortable and spacious. The way it moves in high speeds is amazing because it somewhat sticks to the road due to it's aerodynamics and makes you feel a lot safer. You can turn easily even at high speeds. The breaks are upto the mark and the car has been comfortable for long drives. The boot space is amazing! The only problem I had was with the company's after sales service. They simply lack the quality. At some service centers, people don't even talk to the customer properly. There have been a number of cases, one even with my father's friend who got his money stolen from his wallet that he, by mistake, left in his car. The servicing of Maruti cars is NOT AT ALL CHEAP. We got our first major service recently and the bill was of ?9500. Please note - my uncle's Fortuner got serviced in ?8000. The parts too, aren't that cheap. Another thing, the one which irritated us a lot is the fuel efficiency that the company claims on this vehicle - 28.01 for the diesel variant. This was one the factors because of which we bought the car. But the car refuses to give more than 18 kmpl in city even when you drive it with "extreme caution" (talking about keeping it in low rpms). I approached the company about this and the last reply from their side was - Sir, city mai isse zada nai degi, aap 50 ki speed par 5th gear mai chalao. Poor response from the company. In all, good car, worst company.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      2

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 6 years ago | Albin Kudiyirickal

      Ciaz is a very comfortable car to use. There is enough space available. Lokking Nice. Ciaz will be a nice journey to you. It looks like a luxury car Performance level is Very Good. There might be no feeling of losing money. Interior and Exterior are Very Nice. Once used, Ciaz can never be left behind.

      NANA
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
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    • 5 years ago | sanjay
      The worst quality CAR , from day 1 n numbers of problems , Worst Shock absorber . Unfortunately the dealer service team does not know ABCD of new systems. Very Low mileage Faulty shock absorber Damaged interior
      Rating parameters(out of 5)
      1

      Exterior/Styles


      2

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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