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    Never A Maruti Car Again

    9 years ago | Rohan Puthran

    User Review on Maruti Suzuki Ciaz [2014-2017] ZXI+

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Did a short drive once

    Exterior Excellent exterior at first glance, Wait for 3 to 4 months and walla we have a car looking 5 years old. feels like maruti has used the cheapest possible paint. My car has started rusting in places which the paint was intact. i wonder how? 

    Interior (Features, Space & Comfort) At first i felt lucky 5 months down the line you will need a awesome music system to make it bareable to drive this car . Every thing in the cabin makes noise. I literally start holding things to see from where its rattelling. I wonder if maruti used plastic from recycled buckets to make its interior.

    Engine Performance, Fuel Economy and Gearbox Engine is ok , alittle on the noisy side but with all the noise in the cabin from the interior you will hardly notice.

    Fuel Economy I cannot comment on, in 5 months i have driven it only 2650 km ( i guess all those kilometers were to the service center and back).

    Lets talk about the gear box, I had a swift Dezire VXI before this and thought that car was not upto the mark, As it was the cheapest sedan to me so i sold it to buy the ciaz but this car is worse than the Dezire in all respects even the gear shift .

    Ride Quality & Handling To let you know how the Ciaz Suspension is, take an empty can put some marbles in it and shake. Thats the noise my suspension make just after 2650 km and this noise is present from day1. I bought the car the very next day showed it to the dealer he advised me to show the servuce center. went to the service center they told me come for the first srevice as parts are not avaliable and we will solve the problem. Had the entire suspention changed [ thats atleast what the service center told me ]. Drove the car, problem was still the same, Spoke to the manager he said there is a team comming from Delhi we will get the car inspected, But according to him "Sir it is a normal manufacturing defect, If there are more complains the company will solve it, most people who buy this car have drivers, you are a little paticular and drive it yourself thats why you notice". The car was ispected and given back, but i have not heared from maruti since then. Kept in touch with the service center for a while and they till now have been convincing me that i am the only one that has this problem . Recently went to my old service center which also is an authorised maruti service center to see if they could figure out the problem. It has been 6 months and i am still waiting

    Final Words After reading my testimonial would you really want to spen your hard earned cash for this pile of junk... I want to sell this car but i am really feeling horrible that i would be selling a car which i bet the new buyer would also hate.. Even if the problem is ever solved and i know i am an optimist for wishfull thinking .....

    NEVER EVER A MARUTI AGAIN...

    Areas of improvement READ MY EXPERIENCE EVEN YOU WOULD NOT KNOW WHERE TO START.

    Styling, SpacePerformance, Suspension, Handling, Noise
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