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    Ciaz a great car but many hidden cons

    4 years ago | Satvik Singh

    User Review on Maruti Suzuki Ciaz [2014-2017] VXi+

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    4.0

    Comfort

    3.0

    Performance

    2.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers
    The car drives great but the body is very weak a little touch will put a scratch or dent on it. The warranty only covers the infotainment system for 2 years and it is not included in the extended warranty , the cost of changing the infotainment system is around 60k so it is very expensive I had to get it replaced thankfully within the warranty but others were not as lucky as almost every ciaz owner with the touch infotainment system has had problems with the same, so would not recommend buying the top end variants. The service cost is between 7k to 9k per service which happens once a year or every 10000km. The better option would be to opt for the MCP packages which turn out to be cheaper. There are issues with the car mainly related to durability for example I have gotten my reverse sensors changed thrice, the good part is that this is included in the warranty. The fuel economy that my petrol ciaz gives is around 14.7 in city and 16 on the highway The internally adjustable ovrm are also very weak and the gears which move them break very easily, there is no replacement for these gears and thus your only option is to buy new mirrors which are expensive so better option is to get them repaired on your local car mechanic.
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