This is an awesome car specially when it comes to long rides. In last 36 months i drove atleast 36 trips with 600 kms each, never had any issue, felt like the king on the road. The drive on highway is so smooth and perfect that i love this vehicle.
In the city people think this car might be a problem with traffic but that is wrong , this is such smoot and nice and doesnt let its size create any issues.
Servicing. Definitely there is scope for Mahindra to improve here . Also start trating xuv vehicle and customers differently