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    Best car in XUV section

    10 years ago | Anubha

    User Review on Mahindra XUV500 [2011-2015] W8

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior

     Excellent thats the reason to buy 

    Interior (Features, Space & Comfort)

     Poor quality, defected seats belts, seat covers just ok in quality, no space for luggage if seated by 8 person.

    Engine Performance, Fuel Economy and Gearbox

     deisel mileage not good, engine is better and efficient to control the car.

    Ride Quality & Handling

     Comfortable to ride, gives edge over the other cars, sturdy on road, hill control or car on slope slips.

    Final Words

     Purchased it 3 months back with lot of ecitement and joy but all gone in vain as :

    - RC not recd. as yet. Car Number requested to be in multiple of 3 not got but got something in sum of 13 which is not accepted and asked for some solution but of no use. 

    When the person came with number plate (13 only) it was printed wrongly.

    -Seat belt of the side seat of a driver is defected not opening up properly. All twisted from inside, it was there when we bought the vehicle.

     - No subscription of Lifestyle Magazine started. False assurance everytime of such a small thing.

    - Remote of car stereo not working since car was been purchased

    Areas of improvement  

    CUSTOMER SUPPORT SHOULD BE EFFICIENT ENOUGH TO SOLVE CLIENT'S PROBLEM , MORE ATTENTIVE AND SHOULD BE CHECKED BY SENIORS. PURPOSE OF CLIENTS SATISFACTION SHOULDE BE ACHIEVED.

    MAHINDRA DEALER: SHIVA MOTORS TEAM SHOULD WORK WITH ATTENTIVE MIND AS THEY ARE NOT ABLE TO CATER TO CUSTOMER'S QUERIES. CAR SHOULD BE CHECKED BY THEM BEFORE DELIVERING IT TO THE CUSTOMER. SENIORS SHOULD COME UP WITH PROPER SOLUTIONS. 

    BECAUSE IN ABSENCE OF THESE ABOVE WILL RUIN THE IMAGE OF MAHINDRA CARS. 

    We have two other cars honda city and i 10 ,I am happy to report that we are highly satisfied with the performances and customer support division. 

    We wanted this time XUV segment car therefore purchased this one. I still look forward to my new car with lot of hope for happy journeys ahead in all spheres please dont spoil my experience.

    Anubha

    aanubha@yahoo.com

    good exterior, spacious,good GPRS system n other featuresInterior of poor quality, defected seat belts,poor customer support
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