Mahindra XUV500 [2011-2015] User Reviews

Exterior

The exterior appearance is fantastic, commanding on the road.

Interior (Features, Space & Comfort)

1.The dual tone on the dash board is plasticky, cheap

2.Quality glitches with the glove box

3.infotainment software had problems twice within the first month of ownership and I was told the Software has already gone for 3rd revision with the bugs fixed from the earlier 2 versions

Engine Performance, Fuel Economy and Gearbox

1. Good pickup,

2. Not measured the fuel economy. So given a FAIR rating.

2. GEARBOX - BIG PROBLEM. My vehicle in the very first week of my ownership, had this problem of gear NOT ENGAGING. For the first time in my life, I had to get down from my vehicle and have it pushed to the road side by 4 people on the road. SHAME... The gear would not engage and after my strong complaint, Mahindra provided the required service to FIX THE PROBLEM. But I was not expecting a 15 lac GLOBAL SUV to have such serious problems in the VERY FIRST WEEK OF THE OWNERSHIP

Ride Quality & Handling

Smooth and handles like car.

Final Words

Good looking SUV but the Quality of the mechanical Systems and interior fittings needs to be thoroughly reviewed if Mahindra really wants to claim this as a GLOBAL SUV with all the latest LUCKY DRAW initiative!

Areas of improvement  

My Final words says it all!

 

Exterior styling, nice features present in high end carsBad quality interiors, mechanical problem in the first week of my ownership

Exterior Good

Interior (Features, Space & Comfort) Good

Engine Performance, Fuel Economy and Gearbox Had a problem within 2 weeks of buying the XUV 500. The pickup was not very responsive, the breaks was not responsive & used to make a huge noice when you apply breaks. When we approached the customer service, we were absoutly disappoined by the response we got from them in the initial stages. Made us regret buying the car. We had to take up the issue to bombay office to make them get our attention & finally when we demanded our money back then we got some response from the bangalore service team. They fixed the problem, but I still feel completely disappointed buying the car from Mahindra. Didnt expect this kind of service & the big question still remains what other problem we may have in the car & how is the customer services going to be like when the car get older.

Ride Quality & Handling Okay

Final Words Think twice before buying an XUV 500

Areas of improvement Customer service.

 

Hiped advertisingHorrible customer service

 

Exterior Quite beautiful and muscular exteriors with a wonderful headlamps and a led's, it gives a feel of racing car with its twin exhaust it will rock the market.

Interior (Features, Space & Comfort) Classy and elegant interiors with nice leather finish, great instrument clusters and ultimate console gives a look of a cockpit. its 3 row optional seating is wonderful and spacious, its a complete family car.

Engine Performance, Fuel Economy and Gearbox For engine i can't say anything till now as i just watch it on the pictures but i hope m&m did well with the engine as i am the proud scorpio owner and it was great experience with scorpio.

Ride Quality & Handling No comments but I think it could burn the roads.

Final Words I m lovin it and managing to get it as soon as possible, because I love adventure an offoading. God bless me to have the one.

Areas of improvement Just only they missed the sunroof it will give elegant looks to the xuv.

Everything as i am diehard m&m fan............Nothing....

Exterior

 

Interior (Features, Space & Comfort)

 

Engine Performance, Fuel Economy and Gearbox

 good

Ride Quality & Handling

 ok ok

Final Words

 PLEASE DONT BUY

Areas of improvement  

 Hey... As an mahindra xuv500 owner from feb2012. bought an xuv500 on feb 2012 i had an problem with brakes, went to the dealer he told me some brakes RND is still going on for XUV500. then i got in touch with SANJOY GUPTA (VP) CUSTOMER CARE. As i mailed him the problem iam facing was a grinding noise when i apply brakes. the answer he gave me was SIR PLEASE BEAR WITH US. As the RND team is still working on brakes with the team of BOSH. Now it is four months and till date there is no response from any person. really upset please i have a request to all my dear friends please dont see money if u are paying less for this car you are getting bulk of pain for you trust me please avoide go for innova awsome car.

 

good stylebad very very very bad brakes

I am writing this to warn buyers of the very poor quality of maintenance and parts that comes with the vehicle. As an example, within 2 1/2 years of owning this vehicle, have had to replace the clutch twice. The power window suddenly stops functioning.

The fuel door opener is of very poor quality leading to frquent dislocation. The AC is as good as redundant.

It has listless problems and there is very little they are doing anything about this. All you could see in media is their exeucitves talking and praising themselves as if they have given high quality product in the market when the fact is - it beats Maruti 800 in terms of quality of accessories/functionality/.. At least Maruti is known for very low on maintenance, but XUV appears to be the worst product in the market. Frequent breakdown etc seems to be the only hallmark. The initial euphoria dies down as you start encountering one problem after another. And this is not just me but across the users I have interacted with.

Beware!

Spacious and Exterior ViewVery very poor quality of accessories/finish and very high maintenance

Exterior

 

Interior (Features, Space & Comfort)

 

Engine Performance, Fuel Economy and Gearbox

 engine performance, fuel economy and gearbox handling was good

Ride Quality & Handling

 Ride quality and handling is good, except poor braking..

Final Words

 boot space is very less in third row, plastics used inside is of really very poor quality, AC appears  to be of very small size in second and third row..cooling was not as fast as expected..During test ride we saw many scratches inside the body and back side of driver and copassenger seats...just incicative of very low grade plastic..However academically the suv is great in respect of having six airbags and all modern amenities as EBS system , navigation system etc...Also there was a great difference in price of the suv in different cities of MP, much less in gwalior and much higher in BHOPAL..the sales representitive were more interested in adding up of unnecessary accessiores along with the quatotion of the suv...

Areas of improvement  

 as mentioned above..I am still keen  in buying the suv if above mentioned things could be amended in near future

 

EXTERIOR, fuel economy....INTERIORS, braking, space, AC.

Exterior Good exteriors.

Interior (Features, Space & Comfort) Good interiors, only that it is meant for 5 people including luggage, for 7 people there is no luggage space.

Engine Performance, Fuel Economy and Gearbox Good, get about 10.8km/lrr in city and about 12km/ltr out of city, the gear shift are heavy and not very smooth.

Ride Quality & Handling Very bad, the vehicle drags to the left and tugs when accelerated.

Final Words As soon as on purchasing the vehicle model and on using the same, I observed certain strange performance of the subject vehicle model. The first malfunctioning is that whenever, the vehicle is subjected to a fixed speed cruise without any intermittent interference, it automatically drags the vehicle to the left as if there is an uneven motion excess in the left side. The second serious malfunction is that while accelerating the vehicle the steering tugs from side to side as if a third force is controlling the steering. Then the third serious malfunction is that shifting of gears is hard and heavy at most of the times rather than smooth. This serious malfunction of the vehicle has taken a heavy toll on the health of the person, who drives the subject vehicle model. As a result, I was subjected to undergo stiffness and pain in the neck as well in the biceps muscles whenever, I am on the wheel. The above said main defects were brought to the knowledge of your service engineers attached to the dealer on the 1st referred date. The service engineers on taking note of the problems undertook to rectify the same at ease. Thereafter, I took delivery of the vehicle with a fond hope that the complained malfunctions were rectified satisfactorily. When the vehicle was put to use, there again the vehicle developed the same problems. It is made clear that the problems were not got rectified by your service engineers. As a result the same was brought to the notice of your engineers during the 2ndreferred date and subsequently on 3rd and 4th referred dates. But to the dismay and astonishment, your service engineers could not able to cull out the reason for the malfunctions and as a result the said problems could not be fixed. It is not out of place to mention that during the subject referred 4thcomplaint inorder to appease me your esteemed executive gave a free holiday stay at Club Mahindra for 3 days at Coorg. I thought it fit to take up the endowed holiday trip so that the vehicle could be put to test and the event would test the vehicle for its performance. The same was a disaster to me as I left Chennai on 16.09.2012 in the early morning and I had entered the highway the vehicle kept on dragging to the left the steering had become so tight. These reported problems made the driving a nightmare as pain cropped in my bicep muscles and neck and as a result after driving for about 125kms, I was forced to abandon the trip midway and returned home.

Areas of improvement Handling of the vehicle has to be improved, gear and clutch cable to be rectified.

Good styling, good featuresNo space for luggage

Exterior Good looking, good lighting, when ever you take turnings automatic lights will on.

Interior (Features, Space & Comfort) Good. space is good for 5. Navigation is ok. Air conditioning is ok. Any point of time you can check your mileage. If car has any problem indicater will indicates, even it will indicate Low air pressure.

Engine Performance, Fuel Economy and Gearbox ,Ride Quality & Handling It will take time for understanding, a lot of features are there compared to my old honda city. As per my knowldge it is good. it gives good mileage. I tested my vehicle, at any condition minimum mileage is 9kmpl(worset conditions also). In Highway roads  more than 16kmpl. You can check your mileage any point of time. It is a mahindra diesel engine so no need to think of engine.

Final Words Good looking, good mileage, greate pickup.

Areas of improvement Suspension, If engine is stopped suddenly, breaks and stearing is not working. customer care people. In my first  servicing time, engineers does have knowldge on some areas, they did not answer for queries. After my usage only i knew/understand some features. technisions.

Good mileage,great pick up,interior features,turning lightsDash board,

if anyone want to buy any mahindra car go to Gurgaon dealer.  I just bouthg AUX 500 and koncept dealers people cheated and treated me poorly.  I have complaint against them and waiting for their response.  The Manager Manish  there is very poor person to work with.  I was working with them to buy XUV, the representative working me went on off and then I was given Manish number to work him.. as the sale was already file in name of earlier representative, hence he never talked to me and also I called him multiple time he never picked the phone.  Hence I was never told the car will get expensive in another week and I was never informed.  when I want to book the car, Manish treated as if I am coming in charity... mentioned either you buy on increased rate or you can go.  further when car was delivered to me, it was not cleaned.. i took it again to them after couple of days.. they still never got it washed.  Car is awesome only because Mahindra manufactured it.. the koncept mahindra guys are spoiling the company name.  I have to beg (manish specificaly) them for discount and then asked to buy accessories and then they can give me some discount.  I am disappinted.. would recomment not anyone else to go there.  My friend bought it from Gurgaon and he is very happy and bought it with discounted price and not increased.  Thanks

Koncept Mahindra ComplaintKoncept Mahindra Noida, Never buy car from them