3.0 Exterior | 3.0 Comfort | 1.0 Performance |
3.0 Fuel Economy | 2.0 Value for Money |
I purchased an automatic in 2009. This is my second scorpio, the earlier one was a manual transmission which gave me 1,60,000 wonderful Kms.
The Automatic is a nightmare...after 14,000, I had regular complaints of jerky gear shifts at adhoc rpms. Each time the service station would set something with a laptop without charging me anything.
The car has only been to Authorized service stations for servicing. Every 2500 km till 10,000 km, Every 5,000 Km till 30,000, and Every 10,000km till now which is Just 60,000.
Today, at 60,000 the car has packed up. The transmission refuses to shift gears. The car starts and that's it... it does not matter if its in P,N,D,R. Its stationary.
I can only assume that the company sold me a defective transmission and was buying time through every service to get it out of the warranty period.
Now, The service station says that it would look into the problem, but till then they would like to inform that at every 60,000 km, an automatic transmission requires flushing that is for....please take a seat. Whooping 40,000 to 50,000 RS.
I have been in touch with "Mahendra with you hamesha'. Which they are not. They are with the privately run service station hamesha. Its just a call center with people not aware of cars and dependent on the service station on whatever 'technical' jargon they dish out. Where is the company in this and whats its responsibility after the car leaves the factory is totally an unknown?
The scorpio is supposed to be an off roader. My self driven scorpio is a city car. The only off roading its done is climbing delhis flyovers and dropping into delhis pot holes. An AtoB office drive is all the poor things ever done.
Its been Two weeks now that my car is parked in the service station without parts.
Please dont waste your money buying the Automatic. Its cheap engineering.
big carthe rest