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Categories (out of 5)
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
I am not a automobile engineer or kind of. I can share my recent experience as a common user only, as I purchased a Bolero ZLX just 2 weeks back. I am a Bangalore based and purchased the car from St. Marks Road India Garage.
Exterior All good. They did a lots of improvements. Being a Bolero lover it is nice to see.
Although initially Sales people didn't inform that with ZLX version, they cannot fit the rear wheel cover (the new sporty cover), only at time of delivary I found it, so better be carefull.
Interior (Features, Space & Comfort) The interior they tryed to improve, but failed totally. Very very cheap plastic work, not going with Mahindra's/Bolero's toughness. After purchasing, first day only I faced the below issues
1. Aircondition stopped working. switches came out....after checkup they confirmed that there was a issue with some part and needs to replace (2 days new vehicle !!!).
2. sound system speaker and other stuff came out from its fitting position, after complaining, they fixed it with fevicol :-(.
3. Plastic they used very very bad quality and didnt do any kind of "good" finishing work.
4. Charger point broken on first day itself, after complaining they replaced (!!!).
5. Micro-Hybride was not working due to seat belt problem.
Once they rectified few of them (air condition parts yet to come, and I am waiting for past 10 days!!!), then after 2-3 days again I faced the below issues (still I am facing these and god knows when they will get time to fix these).
1. Lots of sound comming from Break (when ever I am using break).
2. Sensors not working; always showing fuel tank is empty (showing the signal on digital board).
3. continuously "voice assisting" - "the car is running in reserve fuel" though the fuel tank is full.
4. always showing the "High tempareture of coolent" and other details wrongly.
Engine Performance, Fuel Economy and Gearbox As of now I drove around 2000 KMs and getting around 8 KM/liter as a milage. When I contacted the company sales guy, they told it will be fine after sometime and I will get a improved milage. So waiting for that good day to come.
Final Words I was always a great fan of Bolero for past 10 years or so. But with the kind of experience I had in last 2 weeks I will not recomend anybody to purchase any Mahindra Cars now onwards. I feel the Market is very good for them as everybody is looking for Deasel car and more a Utility kind of vehicle... So they are not giving enough attaintion towards Quality test before despatching the Car and Customer Satisfaction.
Areas of improvement Lots of, as, first thing they need to improve the customer service and satisfaction. They need to understand, when somebody purchase a car (a high end varietion specifically), the kind of expectation customer could have. Apart from increasing market and sales, they should think how to maintain their own reputation. I was a follower for Mahindra for past 10 years and obviously, I will never think of Mahindra Cars in future and I am regreting about my decision this time as well
Good look and good to drive in indian roads, lower priceVery very bad and cheap interior, after sales service is below expectationExterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase New | Driven forFew thousand kilometers | Mileage8 kmpl |
If you want ur insurance immediately "Buy Bolero Camper DX". Check mails below.Rajesh Jejurikar
Executive Vice President - Marketing & Sales, M&M Automotive Sector Managing Director, Mahindra Renault
Dr. Pawan Goenka
President & Member of the Group Management Board
Sub: Regarding Vehicle # KA 04 MF 3520 Mahindra Bolero Camper DX
Engine No- GA84D38719 Sl.No-83E58432
I have purchased the above said vehicle from India Garage (St. Marks Road), Bangalore. Delivery was taken on 11/06/08.On 12/06/08 while driving the vehicle I almost ended up avoiding a major accident when I applied the brakes on the highway, as the vehicle swerved to right outbalancing my steering. When I contacted your authorized service center at Hesarghatta road, I was told to get the vehicle to the garage for inspection.
I took the vehicle to the garage around 1.45 pm wherein after I was informed that the 2 bolts of Suspension Sturt Bar were missing and duly replaced at the garage.
I wish to bring the following points to your attention, for which I need a satisfactory reply.
1) How does a newly manufactured vehicle, after due inspection for quality at all levels is delivered to the customer without suspension sturt bar bolts.
2) Next day morning (13/06/08) when I have to take the vehicle to garage, It did not start. I contacted Mr.Dileep (sales Executive), he suggested to check the battery terminal, I found he was correct, the terminal bolt was dislodged.
3) Vehicle was brought into the garage at 1.45 pm and returned back at 8 pm.
4) (Repair No-M-10284) The two bolts required for my vehicle were not available at the garage stock, these were removed from another Bolero right in front of me.
5) When approached with the problem, the trio Mr.Ravi, Mr.Radhakrishnan and Mr.Banu Prakash were simply incapable of taking responsibility to see that the problem was attended on priority basis.
6) The infrastructure at the garage leaves a lot to be desired. The space requirement to move the vehicle on the balancing ramp was inadequate.
7) After rectifying the same bolts problem when the vehicle was being brought out of the garage by garage people, there was a small damage to the vehicle as the passage is too small to take turn.
8) I am finding there are other manufacturing problems with my vehicle and considering the response I have got, I am not confident to take the vehicle to that garage.
9) Who is to be held responsible in case any unwanted incident occurs out of this fault.
10) How you are going to compensate 1 days work and my official responsibilities which I was not able to attend due to this problem.
11) Imagine the mental torture I have undergone at the garage during my 6 hours stay in the garage.
12) How M/s Mahindra and Mahindra can appoint such irresponsible people to handle the customer / vehicle problems responsibly.
13) How do I expect good service in future from your Authorized Service Station.
14) How the spare parts change hands within the Authorized Service Station from a new vehicle to a under-repair vehicle.
15) What will be the fate of customers unaware of such actions.
16) What guarantee is there that my vehicle parts will not change during servicing at your garage.
17) I have a mobile video clip where the technicians were idling their time away without attending to my vehicle's problem.
18) Do all your vehicle come with such quiz type snags wherein the customer has to identify the faults and get rectified before driving.
Please let me know what is the course of action you are planning to pursue with the above facts in your mind, wherein my further action depends.
Sunil Pillai
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase Not Purchased | Driven for |
Exterior Bolero looks a very muscular SUV & will shine if you maintain its looks. Visibility for driver is all around & new models have desent options of accessories.
Interior (Features, Space & Comfort) Electronic displays, power windows, central locking, child safety lock, beige interiors etc make me feel like i am in a car. If you say ride is bumpy, do not go for Bolero!! :) Still feel music system (infotainment) should be provided as upgrade option.
Engine Performance, Fuel Economy and Gearbox DI is awesome in torque. Performance is quite impressive on long drives - never felt tired, both me n bolero. Gear throws make it a slow vehicle in traffic, otherwise you need to push it, n scare people around you!!!
Ride Quality & Handling Ride is of course bumpy, but new models are very well improved with coil springs & dampers. SLX is easier to handle both in traffic & offroad.
Final Words If you wish to buy BOLERO, go for it. I am sure you will be the happiest one. Fit, finish, chatters, bumps is something a compliment, so enjoy it!!
Areas of improvement High end music system with connectivity, ABS, EBD, Airbags.
Rigidity, looks, Fuel economy & torqueNot a quick vehicle in trafficExterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase New | Driven forFew thousand kilometers | Mileage16 kmpl |
Exterior The one thing that this car has lots i: exterior, exterior & exterior! Looks really a mean thing in rear view mirrors & smaller minnow cars tend to scoot out of the way real quick. A nice tall stance & perfect for my kind of farm land trips. Exherts a confidence that it can manage anything!
Interior (Features, Space & Comfort) Very spartan. very basic. A/c chills the bones & power steering is nice & large. However, 2nd row seating space is really pathethic. I am not so tall (5.7") but when I slide the driver's seat, there is hardly any space for the 2nd seat passengers.
Engine Performance, Fuel Economy and Gearbox Too new to comment right away. Will reserve for post 5k kms.
Ride Quality & Handling The showroom guys had filled the tubeless radials with 43 psi!!!!! The metal monster was really jumpy. Good thing I realized & reduced the pressure to 30 psi. Now, it chews up the bad road like it is meant to.
Final Words Good entry level MUV. If you go to places with negligible / non-existent roads (this will cover 70% of India), this car is the car to be in.
Areas of improvement 2nd seat space.
Angry "get aside" looks, macho presence2nd row seating very lessExterior/Styles
Comfort & Space
Performance (Engine/Gear/Overall)
Fuel Economy
Value for Money/Features
Purchase New | Driven forFew hundred kilometers | Mileage10 kmpl |