1.0 Exterior | 2.0 Comfort | 1.0 Performance |
1.0 Fuel Economy | 1.0 Value for Money |
Dear Team Greetings...!!! This Email on the behalf of Mr. Mukesh Kaushik, Who is your current customer. We bought a jeep on 24th June 2018n (Automatic) with the hope that we shall be served well and we are buying from one of the most esteemed company. But unfortunately, We have been facing many issues since then and have not received any after sale services. Please refer below to our concerns. At the time of buying, we were told that car gives average of 14, but initially, it gave average 6 and now maximum average I am getting is 7.5. This was updated but the issues were never resolved. We bought the luxury car because we have big Professional group and was very occupied with that but even then we addressed the problems with no answer in return. Also, after 15 days of buying; the Gear Box of the started giving a lot of problems. While using 2nd and 3rd Gear there is a continuous Which keep irritating the Driver. similarly, While using the starting wheel there is a problem of noise while rotating the wheel. Not only this, even if we move out of the car and car key almost 250m away from the car, The car is still unlocked. For that matter, even light does not get off When the car is locked. We have been very busy due to professional and family reason so we expected the company to help us immediately, but even after promising nobody turned up for any help We shall request you to Replace the car so that all our quires are resolved and we can still be a dedicated client to the company. Looking forward for a quick and fruitful response. Kinds Regards Mukesh Kaushik 9xxxxx70xx0 xxxxxsh@sxaxnxdxxdssxxxxx.com
NANA