Material failure in Hyundai Eon

Areas of improvement On the first day of the vehicle ride we faced a problem. As there was dealignment problem, rimming sound, we had to get the tyres opened within 3 days of car purchase and found all the tyres rusted. The SAS HYundai service GM Mr Amit says the rust is due to car's idle time at the yard. If in a month's time there is so much rust how can one expect the wheels to be in shape after a year? We even doubt if the engine, gear box, clutch etc are in A1 condition or not.

SAS HY LKO, VP Mr Anupam who was responsible for clearing the car for sales says he cannot do anything.  How can Hyundai be so insensitive to female customers, I am old and weak does not mean you can give me trash for my life long saving.  This is absolute injustice done to me.  I have bought the car for my comfort but can’t use it as Hyundai is still to respond.

The very next day of car purchase the problem occured and we informed them, immediately they should look into our problem and make amends.  But No, since they have already received the entire amount they are not doing anything.

When we purchase anything from the market if there is a defect we get it changed but in the case of CAR sale this is not so, I would like this amendment to be brought in.  For the lakhs paid, I need a good new car pls arrange to send it immediately.

Good sales techniquesVerbal commitment only, NO help after sales