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    Honda Unable to refund booking amount

    10 years ago | Chandrakant Jain

    User Review on Honda Mobilio

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    Not Purchased

    DRIVING:
    Did a short drive once

    I paid prebooking amount of 50000/- with Solitair Honda, Andheri west, Mumbai on 14/07/2014 for Mobilio. It was assured by the dealer that if we don't like the car or the price at the time of launch which was on 23rd July then we will get 100% refund in 7 days. We cancelled the booking on 1st August after taking the test drive. After calling and reminding several times we were told that they will refund within 14 days and not 7 days. Todays is 19th and now they are saying it will take 10 more days. I had contacted Honda customer care about 5 days ago and they promised that they will speak to them and if they dont refund by 18th we sould inform them. I called them again today and they said they will look in to the matter. 

    Is Honda and Honda dealer surviving on prebooking amount?  They spend crores of rupee on advertisment to attract the buyers and kick them when they come.  I am going to move to consumer court if they don't pay withing 2-3 days.

    Beware of this dealer and may be Honda.

    NothingEverything
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