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Categories (out of 5)
Five letdowns in my Honda City:
No remote Handset for audio System – You cannot control your audio system if you are driven by a chauffeur. Interestingly this was a part of Honda city earlier, but thanks to penury cost cutting the customers will have to live with this big handicap
Inadequate audio controls on the steering – No mute button on the steering, no button to switch on / off your stereo from the steering. The Bluetooth operating buttons on the steering are also not well placed and one touch last number redial is missing. Other competitors like Hyundai Verna score much better here.
Only one electronic key with the car – Honda City comes with one electronic and one mechanical key. The cheapest of the cars in the market (which come with central locking) would be put to shame by this level of cost cutting by Honda. The replacement of this lone key costs a bomb.
Poor cabin lighting –No map light above driver’s head (SV Variant). In other variants the middle cabin light is taken away in lieu of the map light still leaving the cabin poorly lit.
Mindless Designing – The Bluetooth mic of the SV variant is installed on the stereo panel (below the aircon vent) instead of the standard mounting on the roof above the drivers head (it is installed correctly in V / VX variants). This results in very poor mic performance and the person on the other end of the phone can never hear the driver clearly. A live demonstration was conducted in presence of Honda officials and the sound quality picked up by the mic of SV variant was extremely poor as compared to other variants (V/VX) of Honda City. After the matter was escalated to the President Honda India Mr. Kanayama, Honda customer care head Mr Rajneesh Raheja asked for two weeks to find a solution from the vendor’s end. However later I was shamelessly advised to choose from three options a) to move my mouth nearer to the mic while driving b) to reduce my aircon fan speed c) to buy an external Bluetooth mic from the market. There are other customer complaints regarding this which were also shared with Honda India. If any other Honda City (SV variant) customer wants to join the group of dissatisfied customers who wish to join the group in this struggle please contact on XXXXXXXX.
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Purchase New | Driven forFew thousand kilometers | Mileage10 kmpl |
Am the owner of Honda city SVMT model 2014 For the utter shock it has been discovered that the front tyres have developed crack in the side and one of the tyre busted while parking the car on 26.03.2015.It is suspected that the substandard quality tyres of" Good year Company" have been used which have caused this serious problem. The peninsular Honda Kochi, is not willing to replace the tyres free of cost and its just 9 months after which i have purchased this vehicle. Please dont use any good year tires if you do not want to compensate for safety of your life.i approached peninsular honda,kochi where they denied any replacement on warranty as they say it is due to the external hit.But it is not the mistake from my end or any driving careless ness.the good year company have not used proper tickness rubber to withstand the condition of the indian roads which is a huge mistake and everyone needs to refrain from taking the good year company tires.
Binoy Cherian
Cochin
my hyundai i10 was the bestincredibly worst quality tires used in delivery.Exterior/Styles
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Purchase New | Driven forFew thousand kilometers |
Exterior Good exterior.
Interior (Features, Space & Comfort) Good interior.
Engine Performance, Fuel Economy and Gearbox Fuel:12km/liter-nothing different from earlier models.Engine vibrates more than earlier models.
Ride Quality & Handling Heavily compromised on sound insulations by replacing PU with blank space leaving behind air Which constantly vibrates ,making it very noisy on back seats.
Final Words This is no value for money car.I regret my decision this time although I have 2 earlier models of Honda city.
Areas of improvement It is cheap idea to remove PU foam.it has made car very noisy..Consider putting it back again in boot area,& other areas.Call back all current cars from market.
Exterior,interior goodNoise,compromise on sound insulationExterior/Styles
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Purchase New | Driven forFew hundred kilometers | Mileage12 kmpl |
I have purchased Honda City SVMT in July 2016 and till date it ran around 30000Kms. in this very short span of time I found following quality issues with this car:
1) Honda team is not committed on their words for while selling a car= They committed me lot of freebies but just after getting DO (delivery Order) from financier they forget all the things
2) While accelerating,abnormal sounds coming from engine=Nobody is able to identify at their workshop
3)Seat Belt tightness lost its proper tension = getting loose= dangerous
4)Horn sounds like "Vicks ki goli lo Khichkhich door karo"= Honda changed the horn twice & once repair but still the same problem!!!!
5)Sometimes car wobbling even after proper alignment & balancing
6)most surprisingly, car window vibrates too much while opening & closing
7)Audio system= automatically all the settings wash out suddenly
8)Blue tooth connectivity=sometimes connect, sometimes afraid
9)During rain when some water going inside the window glass, it operates automatically up & down
10)Outside smells coming inside the car even after all the things closed
How the health will remain good of my HONDA CITY car for me in a long run!!!!!
Certainly, it shows the character of Honda.... where once sold the car, take feedback from the customer but at the time of providing solution -convey to the customer that "This poor quality will remain the same".
Is there anybody in HONDA to take care of their baby "HONDA CITY"???
DrivingSeatingExterior/Styles
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Purchase New | Driven forFew thousand kilometers | Mileage15 kmpl |
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Purchase New | Driven forFew thousand kilometers |
Exterior Not very impressive.
Interior (Features, Space & Comfort) Fibre used emanates pungent smell.
Engine Performance, Fuel Economy and Gearbox Grinding noise from the gear box in new city models. User should listen to it carefully. Life of gearbox in very short. mileage 10kmpl.
Ride Quality & Handling Not worthy for long drives.
Final Words Honda cars India Ltd sells twenty yrs old technology SOHC engine based cars in India and throws the customers into oblivion. CUSTOMER RELATIONSHIP MANAGEMENT Deptt. intimidates grieving customer of dire consequences if he approaches social media to expose company's inability to resolve the issue. Present CITY Petrol model emanates grinding noise from gear box, mileage of ten kmpl, ceasing of engine in minimal water logging to which technical staff has no answer. Pathetic after sales, rude and arrogant CRM officials, looting and cheating policy is all about HONDA in India. Honda India is looting Indians owing to past record. Now they have the worst after sales record. Arrogant n rude CRM officials add fuel to fire on customer's grievances. They are masters of falsely manipulating a faulty car as OK in the name of tempered tests reports. If your car is running well you are lucky. Once it develops faults HCIL will get you into hell n treat u as if u r a beggar.
Areas of improvement DOHC engine should be used. After sales.
NothingGrinding noise from gear box, low ground clearance poor suspensionExterior/Styles
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Purchase New | Driven forFew thousand kilometers | Mileage10 kmpl |
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Purchase Used | Driven forFew thousand kilometers |
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Purchase New | Driven forFew thousand kilometers |
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Purchase New | Driven forFew thousand kilometers |
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Purchase Used | Driven forFew thousand kilometers |