Honda Amaze [2018-2021] User Reviews

Honda Amaze it isn't amazing like that.I am also one of the happy customer of Honda until driving a hill or ascent.Amaze can't overcome ascents.Its the only issue i found since driving 3000km,which is not an acceptable issue.When i contacted Honda they said its handed over to dealer,but the dealer informed Honda that they didn't find any abnormality in my car which they accepted that Amaze has power issue and its for maintaining mileage once i was there at showroom.And when i asked dealer about their reply to Honda they said its made like that they can't tell this to Honda,if we want to ride hills we must choose another vehicle and they can't fit same Honda engine on both boat and car(just imagine my situation hearing this kind of reply from dealers).Really pathetic situation. So, dear brothers and sisters please don't buy amaze petrol.If you like Amaze go for diesel.All other features in amaze are good.I choose petrol because i am not aware of this power issue and now suffering for my choice.My bad i have test driven Amaze but not on an ascents. When you people ask sales person about this power issue they will reply there is nothing like that,better have a test drive with the same sales person on a hill or ascent and ask him to stop car in middle and then move, you can experience what i was saying about.

I was a proud owner of a Honda City IDTECH car which I bought almost 1.5-2 years ago. Seeing the performance of the car and brand image of Honda, I decided to buy new Honda Amaze 2018 for my wife against Maruti Dzire that we first had thought of buying. We had pre-booked new Amaze, and got the delivery of car on 23rd May, and since then it has been very painful and frustrating experience.

I immediately noticed following major issues while driving the new Amaze for 1-2 days:-

1. The car has pick up/acceleration issue and loses all power when road is steep, especially when you try to accelerate on a steep road after braking. It loses its power to an extent that sometimes it stops.
2. The car vibrates a lot while reversing.
3. Poor average – the car is giving an average of 13-13.5 on highways.
4. There is noise coming probably from shockers when car goes into a little deep jerking, and/or on speed breakers. 

The new Amaze was bought from following dealer – Delight Honda, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi.

I have taken the vehicle back to the dealer two times now. First they were hesitant about issues, but after checks and inspection they also now acknowledge the problem, and have advised me that they are talking to Honda Technical R&D department for the resolution and the car might needs some change of parts. They also informed that they have come to know that same issues are reported (esp pickup and reverse) in other dealers as well by few other customers, and Honda Technical Department might take 7-10 days to come back and respond on the issue.

This all experience has now gone very frustrating knowing that new Amaze 2018 has got manufacturing defects, and the issues have now started surfacing on social media from different parts of country. I saw few posts and YouTube videos of other customers on internet.

Each moment of driving the new Amaze is now filled with disappointment and frustration, and I have started regretting my decision to buy Amaze over Dzire.

Please could you share and let us know if you are also facing the same problem? And what you did to actually get the issues sorted? What would be the process of refund of this faulty car should I wish to go for refunds and buy Dzire then?

Exterior, InteriorPickup, Shockers, Average, Reversing

My understanding like every Indian was as a brand name HONDA was good. This myth broke when I purchased a well hyped NEW HONDA AMAZE from Harmony Honda Chandigarh. When purchased the new car it has problems like not good average ~12, reverse gear sound issues, gear stucks etc. But the major problem found was with the car stereo it was not connecting for outgoing call to any phone. I raised the complain number 1-13151527931 & 1-12843526306 at HONDA customer care 121 & dealer end on 14th june in a hope that HONDA as a brand will rectify this & resolve this.

After that visited multiple times Harmony Honda chandigarh showcasing the issue with their teachnical team. Then starts the round to showcase issues with their vendor called Alpine at sector 35 Chandigarh. Everyone acknowledged the issues & just eveyone wrongly intimating that it will be replaced soon in 1-2 days we have done mails to HONDA.

Now when we are connecting to their customer care they are saying it will take time, One person saying 20 days, other 30 & finally when I spoke to GM harmony honda Jaswinder surprised that he never heard about the issue which was running from last 1 month & raised by me. Not sure what is the work after sale if they are not even knowing what issues are raised by customer after sale. He said it will take 45 days. I told everyone to give me in written over mail but no one responed till date with at least tentative date.

Another point if as a customer you look for after sale, you will be left with third party customer care, dealership who does not have direct connection with HONDA cars INDIA. No one from HONDA will connect you. They will never come to picture. Pathictic service post sale. I want to share this to all who even think about HONDA brand. Be careful & share this at least to stop someone to go with HONDA in future.

I lost my pataience today after 3 months completly following up the fake promises given by HONDA. NOW I am planing to file a consumer court complaint against harmony honda chandigarh & HCIL.

DO NOT BUY HONDA #Donotbuyhondaamaze

Nothing now after this bad experience with HONDANothing now after this bad experience with HONDA

I purchase Honda Amaze on 27th Dec 2019 & below is what i am writing base on 1 month of my driving experience. Only mistake I did is that I always searched Honda Amaze features on GOOGLE & never searched Honda Amaze problems before buying. You will find many reviews like this but if we are ignorant to search appropriately then you will end up writing like this because Honda Customer Care is a SICK team. They will not pay any attention to you even after you loop their India, US & JAPAN CEO.. Everybody in Honda will lend deaf ears to your problems after you have purchased the car. THE LAST STATEMENT they will say is that it is their standard design & whenever their new design comes they will try to incorporate your feedback. 1. Buying Experience - Sales team will tell you all good things about the car but they will never reveal that car runs only on flat roads & cannot run roads with gradient (i.e. climbing up steep slopes) 2. Driving Experience - Pathetic experience on roads with gradient - NEVER DARE TO TAKE ON GHATS LIKE MATHERAN - The car just slips down in first gear if you are climbing steep slope - CHANCES THAT THE CAR MAY FALL IN VALLEY & IF YOU ARE THE FAMILY, ALL OF YOU MAY DIE 3. Looks - You will fall prey to Honda Amaze only because of looks 4. Servicing & maintenance - In my 1st service when i highlighted pick up issues, no body worked in it, i was told since it less CC engine, it is standard & i cannot compare with other segments of Honda or any other brand. 5. Pros & Cons - It has no pros & only cons which you would have understood from my above review. I infact challenged Honda to send their best technical staff to inspect my vehicle but no use, even after their technical staff failed to drive my car on steep slope - they went and reported that it is normal because that is their standard design & infact told me that they are ready to arrange test drive of another new honda amaze which also has similar poor performance so that i feel satisfied that the entire brand is like that & the problem is not just with my car.

I purchased the Honda Amaze in Sep 2018. On 20 May 2020 due to heavy rainfall, our basement parking was filled with water. We towed the car to Honda Service Station After 2 weeks they replied car should be scarped as the repair value will be Rs. 7,62,000/- I am really screwed up. Waterlogging is the part of Indian roads. How can we avoid it

Comfort level is very good for all passengers especially legroom. Diesel NVH is ok. Pl Get diesel CVT all the roads becoming very congested with everincreasing fuel prices. I was using jazz 2015 model petrol MT.In three years of usage my left hip started paining untolarably.Petrol 1.2 MT engine not suitable for city driving you need to use clutch 300 % more than diesel counterpart. My pre jazz- santro was a better car.

I went with the jaaz in 2015 believing it will be better than santro. Yes its better in comfort seating, looks, and NVH. But believe me Honda 1.2 L Gear ratio at lower speed is pathetic pathetic pathetic. Don't destroy your self by going for petrol manual. My usage is 40-70 Km daily on city. The new Amaze Diesel CVT is eye-opener. Pl Get a diesel version. Its smooth, powerful, comfortable. I got diesel V-CVT costing 10.3 Lakhs.

But you must know it doesn't have a reverse camera and touch screen.I installed Sony XAV AV 5000 Capacitative touch screen Android auto/Apple carplay system. With Honda Branded Seatcover,Vinyl flooring the price reached 10.70 lakhs. But I feel its worth it. I witnessed a huge tree fell on another Jazz. Directly on top of it and witstood the tree all inmates were safe. Parallaly I seen a maruthi completely destroyed along with lives of inmates. I believe in stong structure and quality of honda that's the premium price. The above I witnessed in Guindy rajbhavan road during cyclone by 2016 dec. Buy Diesel its good.

Edit: Heavy Screching Noise can be heared occasionally under the chassis. But complaints to the Manasarovar honda porur ignored it also I mentioned it again in the first service but they said nothing abnormal.i Reccorded the noise and shown to them then they found some sim in front right breaking rubs against. After that my Mileage improved dramatially from 11 in city to 17-18 Range.

One more incident after sim rubbing diagnoise I was told all the tyre pressure was checked and filled with Nitrogen air and pressure checked as soon I started my tpms reported 27 psi from the front right wheel I called them and told I can prove you havent checked all wheels but only front right then they asked apology. also their air filling mechine not calibrated so when they set it for 32 in fills only 27 they blindly belive the display in the mechine and dont have hand held pressure testing. Just pathetinc.

I confirmed that by checking in tpms as well at a reputed tyre shop. also while releasing the break it moves with a screatch like loose chassis response from the Manasarovar is "OK: like I said "bye" One More incident on Aug 28 Morning while I was about to wash My car in private covered parking lot noticed the 6 inch crack in the Front wind shield. Previous day night I parked the car and not noticed anything on visiting the Manasarovar honda they say it could be due to stone hit but nothing on crack to prove the stonehit. They show a tiny not a needle head size refraction as stone hit.

All the experianced drivers at my office say it couldbe due to small unbalance in chassis or Heat related crack due to highlevel soundproffing in cabin which will make the crack under heat. I had only insurance (no bumper to bumper) so they wanted to charge 3500 to do under insurance. also the the bodyshop adviser advises me to make the crack more by damaging it with stone. Im sure its the Manufacturing defect but they dont want to take reponcibility and conveniently blames the customer. Also when we stop and move I could hear a metal noise like whole body is loosly fit on the chassis.

Still I cant believe the Honda canbe so much bad experiance. its lot a way below my previous experiance with Jazz 2015. My suggesstion Hold your Buying ideas till they sortout. My Phone 9-3-8-0-X-X-X-X-X-X My car No is T-N-1-X-X-X-X-X-X. The Horrible service dealer is called Manasarovar Porur.While i should appriciate Sales at the same point is EXCELLENT. Thank you Rajkumar.

NANA

Best for city drive. Not good for long drive..Seat is not comfortable for long trip. Very low thigh support. Will feel leg pain and body pain in long trip if you are a tall person. Low headroom in back seat. I bought the car on 2/9/2019 and found the issues in my first long trip.

Made the biggest miskate of my life by trusting the Honda brand and by buying this good looking box on wheels. From the first day itself this car is only giving me trouble and nothing else good.

Pickup in 1st and 2nd gear is so dull and underpowered that everytime while going upwards on a flyover this car struggles and everytime I have to turn off the AC and then push hard in 1st and 2nd gear. Can't even think of overtaking any car.

Car is VIBRATING ALOT everytime I put in reverse gear and now sometimes in front gear too. Honda says we are known for our smooth engines and now they tell me this vibration is part of our technology and all our amaze models vibrate like this and other brands car also vibrate like this. I have never experienced any sort of vibration like this in any other car and specially never experienced this problem in Honda Amaze's TEST DRIVE CAR.

The car you get is supposed to be the exact resemblance of the car that you TEST DRIVE, but in my case test drive car and my car are poles apart. That' how Honda is cheating it's customers. Interiors look good but are extremely cheap as inner cabin always makes crackling noise when road is not good.

Buying experience is always good but what matters the most is after sales services and after sales behaviour. Firstly they don't want to accept the faults and defects of their car, then they behave rudely once the car is sold and now they say there is no solution for this as of now and when Honda will provide a solution then we will REPAIR it.

Why Honda is selling a FAULTY car on the first instance. Honda as a brand has fallen really LOW and has become very CHEAP AND FRAUD. They don't realise that it's not just money but it is people's hard earned money that they are looting.

NANA

Don't buy until Honda didn't gives solution for the clutch problem. This car have issue in clutch due to that whenever you will start from zero to 10km/h or reverse the car is vibrate/hunting very badly. It's my 7th car so please don't doubt on my driving. I have complaint on my first service but didn't get solution for it.