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    Poor service

    11 years ago | Varghese3911

    User Review on Honda Amaze [2013-2016] 1.5 S i-DTEC

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    I bought my Honda Amaze from Whitefield Honda in Bangalore. I chose this car for easy city driving and mileage. But this turned out to be the worst decision I ever made. Its just 6 weeks since I purchased this car - I was in the traffic one day and all of a sudden smoke started coming out of the bonnet. I called the Honda service and they came and took the car to their service center (Whitefield Honda). They checked the vehicle and told me that the problem was with the clutch and I have to replace it. As the warranty does not cover the clutch problem - I  had to pay Rs.9,500/- to get the vehicle done. 

     

    The biggest disaster is that when they returned the vehicle, there were plenty of scratches on the front bumper which occurred while the vehicle was being towed to the service center. On asking the service staff - they told me that nothing can be done about it and they didn't even care to do anything about it. I'm very disappointed with the way the staff dealt the whole problem and would never recommend this car or the dealer to anyone. A polo or a Swift Dzire is always a better option. 

     compact and easy to drive. Excellant mileage.Quality and service is poor
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