1st Service and Body Shop work

I would like to express my displeasure with the way I was handled by your Chennai VW dealer m/s Sundaram Motors.
I had my service and body shop scheduled 20 days in advance with Sundaram motors Chennai and had my car VENTO TDI – REG NO : TN 10AE 2544 given on 4th July 2012.
As of date I don’t have any definitive reply from the service advisor on the status of my car been repaired or serviced.
I had been calling the service advisor every day to be told that the work would soon be started and he would update me of the status, but no call back on the status.
There is no responsible person at the work station to give me a positive status of my car repair and service and I am now feeling that the Job done by Sundaram Motors would be as poor as the response given by the service advisor.

Final Words Volkswagen India reputation is at stake with Sundaram motors Service Centre handling VW customer in Chennai.