Getting a good piece from TATA is your luck. Also they do not care what the customer feels.

Exterior: exterior of Indigo Cs is undoubtedly good

 

Interior (Features, Space & Comfort) the interiro is good, In fact these two features are the trap in which a customer is trapped for life. either you have to carry on the high maintainence bill or have to sell the car on heavy losses. Particularly in petrol variants TATAs are nowhere. I would not recommend any petrol variant of TATA. In deisel too the after sales service brings the people to tears.

 

Engine Performance, Fuel Economy and Gearbox: all poor. Engine can give up any day once the vehicle is out of showroom. Never plan for future for changing vehicle in 2 or 3 years. TATA will not let you sleep in peace. It is the vehicle which may ditch you anywhere any day or night with no mechanic in sight to help you out. Even the tata service dealers are not capable tofind out the problem and rectify the same most of the times. Fuel economy : they themselves do not claim it to be very good. with frequent breakdowns you will not get time to check the fuel economy.

Gear box: May be requring an overhall within the first two years. totally depends on your luck. They are not even ashamed of the poor quality of maintainence their service dealers are providing, that too on high rates. Repeated complaints to customer care, dealer, local branch didnt provide you any releif. Even the local market mechanics are unable to fix the problems of TATA vehicles in particular the petrol variants. Even the chasis and petrol tank of my vehicle got rusted and gave way in the third year of careful use, with regular service at TATA only. This is a reflection of the quality of sheet they are using.

 

Ride Quality & Handling:  With frequent breakedowns on and off the road, the ride quality is nowhere in the question. Handling depndes on how much can you afford on repairs from the very beginning. This is not Maruti vehcile that you dont have to spend a peny on it for the first three years. This is TATA, be prepared to pay large part of your earnings in the repairs.

 

Final Words: I would not recommend anyone to purchase a TATA vehicle because it is not the matter of variant, it is the value they extend to their customer. Not attending to complaints is not related to any variant but is a part of culture of an organisation.

 

Areas of improvement  : Overall quality has to be improved for the product. In addition customer has to be taken as a purpose of the sales and service centers. Instead they treat the customer as if they are doing some favour to him. Redressal of complaints need to be sympathatic towards the customer because no body has time to file false complaints to get any benefit from the company.

 

 

Indigo CS is a good looking car, spacious and that salllong lost of cons. every part changed within three years. no resolution on reporting, high maintaine