Clutch burning issue

I have got my Tata Harrier delivery in Dec 21 2021 and was not driven much .On Jan 2 during a mild bumper to bumper traffic for 10 to 15 mins , smoke started coming out of the Bonnet and we immediately came of the car and called service center to send us mechanics from Tata, they came within 15 mins and we drove to Tata Service Center . They told me that this is my driving issue and I have to adapt to this new car since I was driving a heavy engine suv which cannot pull in 2nd gear . I kept my harrier in service center on 14 Jan 2022 and demanding for a free clutch plate replacement since this issue is faced by all new Harrier buyers . Till now I have not received a call from the Tata Higher authorities regarding the free replacement of clutch plate and my harrier is still in service center as they are checking if this is my driving issue or the car issue and if it's my issue I have to pay 30,000 for new clutch plate. Tata what kind of car did you build that I have to change my driving style .Till now I have not faced any issue with duster, Scorpio , Bolero .Please fix this issue asap