worst service very bad responce from both gurudev motors chennai and skoda head office

Exterior good

 

Interior (Features, Space & Comfort) good

 

Engine Performance, Fuel Economy and Gearbox good

 

Ride Quality & Handling dont  good

 

Final Words dont buy this car unless they improve there service quality .the sales persons are very talanted tey sell the car to us and their job gets over but the service persons are really the worst. they have to go a very long way in improving their service.our brand new skoda rapid diesel is in service station for past 6month the door was damaged and front wheel align ment was defective in a small accident. they changed the door but they failed to report the wheel problem to the insurence person and closed the insurance durin delivery they notised that there is some sunpension problem in the front wheel and they accept that it was there mistake but not ready to rectify the car and also not reporting to their higher athourity about their careless mistake .if v send mail to skoda customer care they are also not responding properly each and every time some new person takes the phone and the just say their server is slow or they will inform to their higher official for the past 15 days dont know what to do not only me most of the skoda customers face many such problems in service side

 

Areas of improvement  service persons and service persons

 

 

overall a good carvery worst service never buy this car and regret during servicing