37000km, 2-year worst experince of Skoda

Two months after the purchase my car met with a minor accident.to replace the bumper,headlight ,fog lamp they took 3 months with poor repair job.painting started peeling off within 2-3 mths.interior totally spoiled since they kept the car windows opened allowing the dust to accumaulate so much so that even 3 M PEOPLE could n't clean it up.after 2 mths of 1st repair a.c started giving trouble initially blower problem.a.c not cooling effectively so again given back to service centre,was told there was fan problem.to repair A.C they took 5 VISITS at monthly intervals.kept telling gas leak,relay problem & so on .

2.water seeping on the floor for which car kept at service centre 7times.every time false reassurances without lifting the floor mat &checking for seepage gave back the car.ultimately on 7TH VISIT ON MY INSISTENCE  THEY found that its overflow of a.c .water outlet.still not sure about the water leak so i told them to remove the carpet.unfortunately i found out a hole on the floor of my car which was made without my knowledge on earlier visits to drain the collected water.

Worst of all callous attitude. Irresponsible Skoda management, ill equipped workshops, no illumination, not even a simple torch! Using cell phone torch to do underbody inspection! Don't even have termometre to check AC efficiency!

Final Words

For God sake never buy Skoda car because of poor service backup!

Areas of improvement  

No chance. The company is only interested in selling cars. They never even bother to ask the customer about satisfaction or any problems. No evan to your emails!

 

bad experienceelectric and electronic failures .after two month of purchase met with minore accident problem start