2011 रेनो फ़्लुएंस

Exterior Good. Interior (Features, Space & Comfort) Good. Engine Performance, Fuel Economy and Gearbox Ok. Ride Quality & Handling Good. Final Words Had a Bad experience when Car was delivered to me home. The first Look Was a BIG SHOCK TO ME & ALL OBSERVERS AROUND to see the car that was delivered was in messy, incomplete condition, After opening the car door the seat head rest was missing other work done was horible inside but charged a big amount, As I opend the bonet I saw was the engine condition worst then a local truck. Once you buy your Car we dont get responce after calling dealers several times as well & we are of no importance to them. As a well wisher to all the Renault Buyers be careful & take all in writting from them in advance. Areas of improvement Kindly change the Sound System and give us which has a USB Connections? Since even the dealers are not able to give us a right advice.EconomyGood Interiors

I bought Renault's Fluence in April 2013 from  Renault Delhi West and within a matter of 2 months I have started facing serious issues with their after sales service. While driving the vehicle in the last rains supprisingly my car's dead axile got damaged and I had to call for the company's service vehicle to help me with the problem. No doubt their service vehicle came on time but i was informed that the axile needs to be replaced and so i sent my vehicle for  axile replacement on 9th July 2013.Since then my car is in the company's workshop and till date the workshop representatives tell me that they are yet to receive the new part from the company's factory. It is shocking to note that the car which was launched years back does not even have a proper service support for the customers. Further I also noticed in the company's workshop that not less then 20 more vehicles are  dumped there solely because of the shortage of parts.  I drove the car only for 1782 kms and now my brand new car is dumped in the workshop till now. Now I feel that I have wasted my money in this vehicle and having such a bitter experience I very strongly suggest that if anyone is thinking of buying this vehicle then they should at least wait for a couple of years more till the time their after sales service improves else you ll regret the fact of wasting your money and being associated with such a company.comfortable and good lookspathetic aftersales service, shortage of essential parts, poor fuel economy, total wastage of money

Exterior Looks supercedes any car in its range like laura, civic, corolla, elantra etc. Interior (Features, Space & Comfort) Intelligent car! Not a chinese gadget , sensible , responsive and ofcourse very cosy. Engine Performance, Fuel Economy and Gearbox Good pickup, durable engine, 18-19kmpl on noida roads, what else could u expect?? Ride Quality & Handling Put the traction control ON and start drifting and dragging. Very heavy, stable and balanced machine. Final Words If you wanna feel exclusive -Go for it !! Its not everyone's cup of tea. Indian market likes gadgetory things more.....but this one has limited faltu things, only sensible controls !! U stop the engine, walk out of the car......music, lights, ac everythings takes care on its own..... Walk 2 feet away and the car is locked!!! Touch the door handle and its open !! Very few indian car owners know about " Deadlock " feature.....this one has got it ;), Just love its engineering. Areas of improvement Renault  manufacturers !!! Start advertising this  vehicle, no awareness into the market. Open more stores, workshops! I bought it on my birthday, august. I am in love with the machine since then! Go for black colour !! Looks simply stunning.Aerodynamics, appealing looks, great mileage (18-19)kmpl, good dashboard, huge bootUnderpower!

1. I am Ritesh Yadav from Bagdogra, Siliguri, West Bengal. 2. I had booked a Renault Fluence E4 dieselat Sky Wheels Pvt. Ltd., Renault Showroom, Siliguri, West Bengal-734001 on 22 Sep 12. It was booked in the name of my wife Mrs Neha Dhawale by paying an amount of Rs. 3,29,542. 3. At the time of booking, MD of this show room Mr. Anand Agarwal promised that car will be delivered on 15 Oct 12. Till 15 Oct 12 there was no information from showroom that car will not be delivered on 15 Oct 12. 4. When I reached the Showroom on 15 Oct 12, the reactions of various attendant at showroom were: (a) Sir don’t worry your car will be given to you before Diwali (13 Nov 12). (b) Other said “Because Pooja (Dussehra) is coming it will be given around that time only” (c) Other said “It will take time so if you want take back your booking amount back take it. Whenever your car will come we will inform you” 5. After that day they stopped picking up my calls and never called back. Then I went to the showroom again on 20 Oct 12. That time they promised that car has been released from Chennai, Tamilnadu and it will be delivered to me on 28 Oct 12. Now on 27 Oct 12, they are not sure when they are going to deliver the car. 6. As customer care/satisfaction point, are following: (a) They are not informing me any time that they will not be able to deliver me the car on time. (b) Whenever I am calling them they are not picking up my call as they have saved my number. To ascertain this thing I first called from my number they did not pick my call, then I called them using my friends number . Now they picked up the call. (c) So they are not calling me and on top of that they are not picking up my call. So is this policy of customer care of Renault?EXTERIORCUSTOMER CARE