The ride is the best in class.
I own a 2018 November model RXZ. The exterior looks of the vehicle is really awesome. The interior but lacks that premium feel when compared to EcoSport/ Creta. I love the way it reacts when it is taken through the roads with lot of potholes. Suspension is again best in class.Great to travel even if you sit at the back. Should say the features offered when compared with its immediate competitors, is not upto the mark. For example, the infotainment system lacks quality. It does not support Android auto/apple car play. Though 2019 model has that feature included, old users don't get that even as an update.
Service and Maintanence
Service is one of the factors that makes me unhappy when I think of Renault. It's a costly affair.
I would give it a 4 star rating all in all.