Gagan Khurana

Exterior Needs Improvement. 

Interior (Features, Space & Comfort) Needs Improvement.

Engine Performance, Fuel Economy and Gearbox Good. 

Ride Quality & Handling Good.

Final Words Good Buts needs Further Improvement. 

Areas of improvement Service and Customer Care, The service Centres are far off, from Cities, They should have Franchisee with other dealers, The Spares not available for 1 month.

They should improve their Customer Network Like Maruti and Hyundai if they want to really Surivive in India otherwise in next 5 yrs Down fall Trend will start.No Pick and Drop service is provided by Service Centres. Road Assistance is Fine, but takes 2 hours standing on the Road waiting for the Call centre persons to arrange a mechanic.

My Recommendation is to improve the service and concentrate on it to improve its sales. Presently they are only cocentrating on Urban areas now they should focus on Rural area also.

I have driven close to 30000 km.

Good Mileage, Comfort, Sturdy Car ,Service and Customer Care, Service is 100km away and Expensive.