CUSTOMER CARE

I BOUGHT RENAULT DUSTER RXZ PS110 FROM AURANGABAD, I AM A RETIRE COLONEL FROM ARMY BASED AT NASIK.

WHEN THE VEHICLE WAS INTRODUCED IN THE MARKET, I WAS AMONG THE FIRST FEW TO OPT FOR IT.

AND BOUGHT THE TOP END MODEL. I HAVE DONE A COUPLLA THOUSAND KILOMETERS IN THIS VEHICLE.

& AM BY & LARGE SATISFIED WITH ITS PERFORMANCE. EVERYTHING WAS WORKING OUT ALL RIGHT TILL.

I BROKE THE REAR WINDSHIELD OF MY VEHICLE ABOUT 5 WEEKS BACK. DESPITE MY BEST EFFORTS TILL DATE I HAVE NOT MANAGED TO RECIEVE A REPLACEMENT & ALSO THERE IS NO SATISFACTORY RESPONSE EITHER FROM THE DEALER OR

FROM THE COMPANY HEAD AT CHENNAI. THIS IS DESPITE PERSONAL VISITS TO THE SHOWROOM, TELEPHONIC REMINDERS, E MAILS TO THE REGIONAL OFFICE. I HAVE RECIEVED NO ASSURANCE AS TO WHEN IS MY VEHICLE LIKELY TO BE REPAIRED.

PROSPECTIVE BUYERS BETTER WATCH OUT !

Good fuel economy.One has to be careful on curves at high speed