Maruti swift worst car, More demand hence poor quality and negligence

 

MARUTI SWIFT WORST EXPERIENCE IN LIFE LIST OF COMPLAINTS

In my heartful opinion swift/maruti is one of the worst companies to buy an automobile from. They lack committment and quality and are gaining profits from their previous fame leaving the customers to MISERY. I am a big faan of maruti vehicles. and especially a much bigger admirer and die hard fan of its model swift. I never knew that it was going to be the beginning of dissapointment and sadness in my life with buying of swift(ldi). I m narrating this loooong story not just to show others but also that NO OTHER PERSON SHOULD SUFFER LIKE THIS. I bought a beautiful maruti swfit ldi (diesel basic) which I have bought with lots of liking and interest since I am a die hard FAN of swift. I was shocked to find that MY CAR'S A/C AC WAS INSUFFICIENT on the very 2nd of delivery itself which has hardly driven 20kms, and when I contacted the dealer, he directed me to his workshop and the people at the service staion are such a hopeless persons that they NEVER ADMIT ANY ISSUE with a/c even though it was OBVIOUS. after multiple visits they finallly cross checked with other car and finally agreed that my car's a/c was insuffcient (thermoeter kept in the a/c vent on other swift went showed a reading of 5.4'C whereas mine stopped at startling 8.4'C only). so they took the car for repair, I conviced myself that though it was a very very new car, human errors happen and took the issue lightly. but my further resentment started after a/c was repaired, the MILEAGE FALLEN DOWN to 12kmpl (diesel) which was earlier 15kmpl (both with a/c on city drive) which again they say it depends on the person driving. WHICH IS VERY RIDICULOUS because I am the only man who drives my car. in this mean time, I gave car for 1st servicin @1000km where I hoped evrything becomes fine with the complaint of POOR MILEAGE 12kmpl, but after the service, the CAR LAGGED A LOT AND THERE WAS NO PICK UP and car used to shutdown in 2nd GEAR which I thought would improve. after weeks time it became further worse and didnt improve at all. So I have changed the workshop and took the car to a different workshop where they said ENGINE OIL LEAKED INTO TURBO AND INTERCOOLER thats why pick up was low. This new showroom guys have removed that oil but again. After doing so my car started producing very lound and blunt ENGINE NOISE which was quite uncomfortable similar to a sound that of a hole in the silencer. Apart from this steering wheel used to vibrate like a grinding machine. WITH THESE COMPLAINTS I have approached AREA/TERROTORY SERVICE MANAGER of MARUTI who represents maruti directly. He checked my vehicle and as a known fact he also NEVER ADMITTED ANY ISSUE and told nothing is wrong. HA HA BLOODY. I have paid visits umpteen times but still they wil never agree. I was lil relived when one of the old technician working in maruti showroom whom I knew told me that, excess oil will take some time to clear and the noise would subside after the oil gets relieved. And finallly i thanked god as over a period of time, sound and vibration both subsided. Bbut now a NEW ISSUE came up. WHEEL NOISE which is due to poor WHEEL BALANCING and FAULTY TYRES of swift.this time I was luck that they have agreed the problem was there and on my insisting. They changed front tyres. and after all this was over now. The CAR, STEERING WHEEL AND PEDALS SHAKE WIERDLY WHILE I DRIVE IN CITY IN TRAFFIC indicating that car is UNABLE TO TAKE LOAD. Which again they dont admit and is still goes UNRECTIFIED.

Keepin this experience in hand MULTIPLE PROBLEMS within 6000kms itself. I restate that Maruti Swift has changed a lot from its previous quality (I DIDNT MENTION ABOUT THE IRRITATING RATTLING noise inside cabin). and I think IT IS RIGHT TIME TO THINK OF OTHER ALTERNATIVE OPTIONS other than SWIFT and SWIFT IS NO BETTER THAN OTHER MODELS. And if one thinks intelligently it is not hard to find that DEMAND FOR SWIFT has made the company CARELESS AND NEGLIGENT and finally QUALITY COMPROMISED. I suggest that MARUTI SERIVE REPRESENTATIVES to shedd off OVER and SURPLUS POLITENESS INSTEAD FOCUS on real issues to solve the problems and give CUSTOMERS SATISFACTION rather than BEREAVEMENT. I am NOT a propagator for any company or any model but jus sharing my expereince so that things come to limelight. I feel the first and new car experience has been a DISASTER for me ripping me of fun and happiness ..after putting lakhs of hard earned money to fulfill the dream of buying a car. Infact I WAS one of the biggest fans of the above said company (Maruti) but now..not any moreee...and after all this my final advice to Readers is that Please look at other options instead of BLINDLY buying SWIFT, there are other cars which can offer better service and performance. looking at my STORY two of my frnds have bought other models of a different brand (not even other models of maruti) and they are very much satisfied with it..so ppl its never too late to take a right decision and the ball of destiny is in ur hands and its upto you to which side u will play ..Let the demand for swift come down and Maruti will be on their knees to set right their DEFFICIENT QUALITY AND WORST SERVICE. Aand imagine all this is happening in a metro city like Hyderabad think of plight in suburbs and towns by owning a Maruti. And they ve launched new swift to suffer the customers more. God knows how the quality of that car is. And thats all for now. I THINK IT IS TIME FOR ME TO TAKE LEGAL ACTION AGAINST MARUTI AND HOPE THINGS COME IN CUSTOMER'S WAY GIVEN THE SUCCESS RATE IN INDIAN LAW.

WITH this maruti has proven they are INEFFICIENT IN SERVICE AND RECTIFICATION OF THEIR OWN FAULT. and the answer to the question why should anyone TRUST MARUTI/SWIFT BLINDLY/ SO MUCH???? is left to us.

Its always better to avoid problem rather than rectify them. So dont simply go for swift think before u act.

looks thats all nothing elseeverything is a con, negligent manufacturing poorest quality poorest service negligent p