मारुति ग्रैंड विटारा [2009-2015]

The problem with Indians is that when we think of buying a car the first name that pops into our mind is Maruti. No fault of the company though, they have mastered the art of making a fool of us in their 35 years of existence. Believe me, Im no exception, cause when i shell out 20 lacs, i think bout after sales service and i fall for the web made by the spidey name maruti. In an age where there are so many car companies introducing SUV's full of features in the market for almost the same price, GV disappoints on many fronts. A few to mention are no motorised side view mirrors, cruise control, paddle shift, ESP, parking sensors, and in addition they give just 4 forward gears in AT version.  The spare parts is a major problem for GV. For a part as small as a switch, they take days to make it available. Even for small problems, the Maruti service center takes 2 days minimum for the spares to be made available, even if they have to get it from their warehouse in gurgaon. Recently i had a shocking problem, which i never faced in other cars i've owned till now. During the regular service it was found that the fan belt is totally damaged, that too after just 6 months of driving and absolutely no off-roading. The service center took 2 days just to make the new fan belt available, and on the third day they finally installed it. The story does'nt end here, just after this repair, i took the car out of station and on the highway and the car just stopped. Somehow the car was towed to the nearest service station, and on investigation it was found that the new fan belt was shredded into pieces, and those small pieces damaged the sensors and caused other internal damage. It took maruti 2 days again to arrange for the fan belt and other equipment necessary to bring the car back on its feet. Other than this, the instantaneous fuel mileage indicator (a part of multi information display in speedometer) started malfunctioning just after a month of purchase. Believe me its not a good experience to have after spending so much on a car. If you think we should go for an SUV manufactured by suzuki just because their spare parts are cheaper, then let me inform you that all the spare parts of GV are as costly as made available by other SUV manufacturers in India. Talking bout the features, no doubt when u buying a costly SUV, there ought to be something in the car. GV has a gud music system, nice engine, climate control. But compare the car to SUV available within the same price range such as Mitsubishi Outlander 2.4 and u'll notice the difference. They make available almost every nitty-gritty possible in the same price. Personally speaking, I don't think Maruti has enough expertise in servicing GV2009 which has been directly imported by Suzuki and spare parts is a major problem. Atlast i would just like to say that GV 2009 has been a real big disappointment to me. After reading my review, if ur still thinking of going for GV 2009, then be my guest. I can only lend you a shoulder to cry on after your big purchase and a month or two of satisfaction. You can go for better SUV's at almost the same price by Toyota (Fortuner) and till now my favorite Mitsubishi Outlander. Im open to any queries on GV 2009. Have a nice time, and do some research before your big purchase.    O please...go through the brochure...u'll like a few...but not worth 20 lakhs.Too many to mention here....read the review...Im narrating this after owning GV2009 for 6 months now