I bought this car in 2019 when launched. Buying experience was ok with Rajalakshmi cars. Crossed 15000 kms. No issues till date except some scratching sounds while breaking down the hills. Rajalakshmi cars could not able to identify the problem. That's the main Cons. I have chosen AT for relaxed driving and Ertiga AT fulfills that. This is one of the pros.
One important message: Please don't switch off the engine in AT cars while driving down the hills. This will deactivate the breaks and it will not work. I encountered this in my car. Finally I pulled the hand break and stopped the car. Luckily we escaped from the accident.
Drive safely.