I don't own it but have driven a friend's car for 500km. The thing I liked about this car is the ride comfort. It's really great. However, the downside is stiffness if clutch and brakes in manual. Your leg literally pains due to stiff clutch and brake, which lowers the confidence. So I can say driving ertiga in city traffic will be a nightmare because of this issue. Car is full of features, insulation is good, the interior is good, Maruti's build quality I don't trust as I have seen car suffers a considerable amount of damage when banged from behind, usually rear bumper breaks into two rather than just dent.