Shades of gray..:-)

Buying experience at NEXA was ok(as my car was not cleaned properly also there was a minute scratch on the door). However "Baleno" as a car is fantastic. Its looks and performance in terms of power delivery, milage and drivability is very good, also the premium look inside makes you feel very happy about your purchase. However, in my experience there's lot more to the car than above mentioned points. After 2nd service post six months, somebody at a signal banged my car from behind damaging bumper and boot lid only, when i took the car for repair that's when i realised the quality of service is pathetic, they took more than 15 days to fix up my car, they delivered it with incomplete task after 10 days of leaving at service station, then again when dropped back they took another week or more to complete, the quality of work is amateur. I had to personally inspect my car and pointed out to left out jobs and follow up with them and got it done. Also realised how manufacturers are fooling us by giving glossy paint but with ""very thin layer of paint"", i heard from the workmen at service centre that they get more baleno's for paint works. Not sure how to conclude this review, hence gave a average rating, considering my experience.