Never trust M&M

I am telling that the Xylo is an used one because of

1. 370 KMs run by the dealer.

2. Repaint in the back bumper. Your service person Mr.Chithamparam assured me that the wet paintfinger prints will not come with factory outlet. So it is repainted by the dealer.

3. Hard punch peeled the body beading on right side back door.

4. On the same side, the inner plastic holding between middle seat and back seat had a hard impression of metal pierce.

5. All four captain seats are not covered by the polythene wrappers.

6. In four handles, Only one handle was wrapped well with polythene sheet and rest three no wrappers.

7. When I am running at a speed of 80KM/Hr, there is an air diapering sound coming at the left side of the vehicle. The same side back bumper was repainted by the dealer.

8. I don't know how the driver ran the car for these 370 KMs. It will affect the engine performance in the future. If Mahindra accept that these are usual in their new vehicles then I will accept the vehicle delivered to me, because I had chosen your company for buying new vehicle. Otherwise Please take back mine and issue me a new vehicle. I didn't get a meaning full answer for "Pre Delivery Inspection" done on my vehicle was on end of December 2009. But my vehicle delivery date was 19th March 2010. Your people and the dealer told me that it is meant for dealer. If this is meant for dealer then why the receipt handed over to me? Why it is placed in the service manual for user? Your area sales manager Mr. Venketesh came and talks with me. He is trying to convince me to accept that vehicle. I don't know why he is not insisting the dealer to deliver a right vehicle to me. Your people Mr.Venkatesh and Mr.Chithamparam fear to tell in front of the dealer that the dealer did mistake. I don't know why your officials are so fearful against a dealer. Off course a dealer should fear of you people and on that fear he should serve well. But in your company, it is in reverse. Dealer is delivering a faulty vehicle and your people are not ready to tell him to deliver a right one. Why? you didn't believe in your name and quality. Are you really need a fraudulent dealer like this to spoil your hard earned name. Still you like that the people like me have to be cheated by this dealer by your name? Will you allow this type business on your name?   The dealer is challenging me that I cannot success against him with Mahindra. I don’t know why? Are you expect that he will deliver faulty vehicle and we will give him our hard earned money just like that I sent mails and mails to your persons listed below but there is no reply from your persons. I requested your persons to give me your chairman and president mail addresses to address this issue. But I hope they ignored.     1. S.VENKATESH@mahindra.com     2. CUSTOMERCARE@mahindra.com     3. MALLICK.DIPANKAR@mahindra.com     4. Ramachandran.P.V@mahindra.com     5. CHIDAMBARAM.U@mahindra.com     Last week I met Mr.Kumar of mahindra and the dealer, They told me that they will solve the issues quickly. But Finally when I contacted the dealer for many times, at last I got the answer of "THEY CANNOT HELP ME ANYMORE". It is really funny that after I paid the full amount of around 0.1Crore, they failed to deliver me a right vehicle, and they say me they cannot help me. All these words from the dealer show me that how efficient your people are with the dealer and your quality service.