Buying experience with Epitome Kia was seamless. No hiccups. This is my first automatic & does feel like you are less in control. But, acceleration is almost at par with a manual. For a sedate driver like me, it isn't much of an issue. Looks wise it appealed to me. Features wise it's pretty much loaded to the brim. The I.C.E. does not come with wireless Apple Car Play & constantly gets disconnected. Very frustrating. Just finished my 2nd free servicing. Mileage isn't great. Hopefully, it gets better.